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πŸ› οΈ Tips to Ensure a Smooth Connection with SMTP/IMAP Integration!
πŸ› οΈ Tips to Ensure a Smooth Connection with SMTP/IMAP Integration!

πŸ“§ Troubleshooting Email Account Connection with SalesHandy? Let's Get You Connected!

Naitik Chavda avatar
Written by Naitik Chavda
Updated over a week ago

Hello there, Saleshandy users! πŸ‘‹

Having trouble connecting your email account with SalesHandy using SMTP and IMAP? No worries, we're here to help you get things sorted out and have a smooth connection!

πŸ”§ First, let's check if you're setting up your email account for the first time. If so, take a look at this article: "How to Connect Email Account with SMTP / IMAP?" It'll guide you through the process step-by-step!

πŸ“ Now, if your email account is already connected, but you're facing random disconnections, don't fret! We've got some handy tips for you:

Troubleshoot SMTP/IMAP

πŸ”‘ Re-generate the Security Token

This little token is crucial for connecting your email account with SalesHandy. Sometimes, it can expire or become outdated, causing disconnection.

No worries! Just delete your email account from SalesHandy and reconnect it to generate a fresh token.

πŸ’‘ 2-Factor Authentication

If you have 2-factor authentication enabled (good for security!), make sure you use the app password instead of your regular email password in your settings.

If the app password has been used for a long time, it might cause issues. Just remove the old one and create a new app password.

πŸ” Verify SMTP and IMAP Details

Double-check the configuration details, like hostname, port number, and encryption type. It's super important to have the correct settings provided by your email service provider to ensure a smooth connection.

πŸš€ Enable SMTP and IMAP

Some email service providers disable SMTP and IMAP by default. Be sure to check and enable these settings in your email account to establish the connection.

See? It's not as complicated as it seems! 🌟 Just go through these steps, and you'll likely resolve those connection issues without breaking a sweat.

If you're still facing any hiccups or need more assistance, don't hesitate to contact our support team. We're always here to lend a helping hand! πŸ’ͺ

Now, go ahead and get that email account connected with SalesHandy like a pro! Happy emailing! πŸ“§βœ¨

Mission accomplished; you've successfully troubleshoot SMTP/IMAP random disconnections.πŸ‘

​Wishing you a delightful experience! ❀️

Happy Selling! πŸš€

Warmest regards,

Saleshandy Team

πŸ‘‰ Next Steps

Check out the If you want to know more about

πŸ’‘ Tip

Don't hesitate to reach out if you have any questions. We're available on chat and ready to provide you with prompt assistance. πŸ€—

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