Hello there, Saleshandy users! 👋
In this article, we provide a simple, step-by-step guide on how to attach files in Saleshandy.
How to Attach Files in Saleshandy
📺Video Guide
Steps to Follow
1️⃣ Attaching Files When Creating a Sequence
When you're creating a sequence and adding an email step, follow these steps:
Look for the attachment icon (it looks like a little paperclip 📎) in the formatting options at the top bar of the content editor.
Click on the icon, and you can attach your file directly to the email.
2️⃣ Attach Files While Replying from the Unified Inbox!
Now, you can attach files even when replying to emails directly from the unified inbox. Below is the list of supported file attachments that you can send from Saleshandy while replying from unified inbox.
File type | File Extension |
Video | .mp4, .avi, .flv, .h264, .m4v, .mkv, .mov, .mpg, .mpeg, .rm, .swf,.vob, .wmv, .3g2, .3gp |
Image | .ai, .bmp, .gif, .ico, .jpg, .jpeg, .png, .max, .obj, .ps, .psd, .svg, .tif, .tiff, .3ds, .3dm |
Documents | .doc, .docx, .odt, .msg, .pdf, .rtf, .tex, .txt, .wks, .wpd, .wps, .ods, .csv, .xlsx, .xls, .xlr, .key, .odp, .pps, .ppt, .pptx, .zip |
Just find the email you want to reply to, hit reply, and click the attachment icon (a little paperclip 📎) in the top bar of the content editor.
Drag & Drop Attachments for Faster Uploads! 🚀
Quickly upload attachments by dragging and dropping them into the Saleshandy email editor—no need for the traditional upload process.
Once added, attachments can be easily accessed and downloaded directly from your email sequences.
For Admins: You can view attachments uploaded by your team by visiting the specific email sequence step.
Whenever you add an attachment to your email content in Saleshandy, you'll notice a nifty little clip icon 📎 right next to the email content. It's like a helpful visual cue that your attachment is securely in place!
3️⃣ Receiving Attachments in Unified Inbox
You can receive and view a wide range of attachment file types directly in your Unified Inbox. Below is a list of all supported file extensions grouped by category:
File Type | File Extension |
Documents |
|
| |
Image |
|
Video |
|
Spreadsheet |
|
Presentation |
|
Compressed |
|
Limitations of Adding the Attachments
1️⃣ Max Attachments: Up to 4 files can be added per email step. A/B test variants can also have their own set of 4 files.
2️⃣ Size Limit: Ensure the total email size (content + attachments) stays under 20 MB for optimal deliverability.
3️⃣ Handling Large Files: For files larger than 20 MB, use cloud storage services like Google Drive or OneDrive and share the link in your email.
Note: Too many links in your email can hurt deliverability. Using attachments instead can improve your chances of successful delivery and better conversions.
Happy Selling. 🤝
Warmest regards,
Saleshandy Team
📎 Frequently Asked Questions: Attachments in Saleshandy
1. How can I attach files when creating an email sequence in Saleshandy?
You can attach files while creating a sequence by clicking the paperclip 📎 icon in the content editor toolbar while adding an email step.
2. Can I attach files while replying to emails from the Unified Inbox
Yes! Simply click "Reply" on any email in the Unified Inbox and use the 📎 paperclip icon in the editor toolbar to add your attachment.
3. Can I drag and drop attachments into my emails
Absolutely. Drag and drop files directly into the email editor to upload them quickly—no need to click through file selection dialogs.
4. Where can admins view uploaded attachments
Admins can view attachments uploaded by team members by checking the specific email step within a sequence.
5. How will I know if my attachment was added successfully
A small clip 📎 icon will appear next to your email content, confirming that the attachment is in place.
6. What file types/attachments can I attach in Saleshandy?
Saleshandy supports a wide range of file types, including:
Video:
.mp4
,.avi
,.flv
,.h264
,.m4v
,.mkv
,.mov
,.mpg
,.mpeg
,.rm
,.swf
,.vob
,.wmv
,.3g2
,.3gp
Image:
.ai
,.bmp
,.gif
,.ico
,.jpg
,.jpeg
,.png
,.max
,.obj
,.ps
,.psd
,.svg
,.tif
,.tiff
,.3ds
,.3dm
Documents:
.doc
,.docx
,.odt
,.msg
,.pdf
,.rtf
,.tex
,.txt
,.wks
,.wpd
,.wps
,.ods
,.csv
,.xlsx
,.xls
,.xlr
,.key
,.odp
,.pps
,.ppt
,.pptx
,.zip
7. Which file types/attachments types can I receive in the Unified Inbox?
You can receive attachments in the following formats:
Documents:
.doc
,.docx
,.odt
,.msg
,.rtf
,.tex
,.txt
,.wks
,.wps
,.wpd
PDF:
.pdf
Images:
.ai
,.bmp
,.gif
,.ico
,.jpeg
,.jpg
,.max
,.obj
,.png
,.ps
,.psd
,.svg
,.tif
,.tiff
,.3ds
,.3dm
Videos:
.avi
,.flv
,.h264
,.m4v
,.mkv
,.mov
,.mp4
,.mpg
,.mpeg
,.rm
,.swf
,.vob
,.wmv
,.3g2
,.3gp
Spreadsheets:
.ods
,.xlr
,.xls
,.xlsx
,.csv
Presentations:
.key
,.odp
,.pps
,.ppt
,.pptx
Compressed Files:
.zip
8. Is there a limit to the number or size of attachments?
Yes, there are a few limitations:
You can add up to 4 attachments per email step (A/B variants have separate limits).
The total email size (content + attachments) must stay under 20 MB.
For larger files, use a cloud storage link (e.g., Google Drive or OneDrive).
9. Will using attachments affect my email deliverability?
Using attachments (especially instead of multiple links) is an alternate to adding a link which might affect your deliverability. Avoid using too many links, as that may trigger spam filters.
👉 Next Steps
Check out the below article If you want to know more about
💡 Tip
Don't hesitate to reach out if you have any questions. We're available on chat and ready to provide you with prompt assistance. 🤗