Hello there, Saleshandy users! π
Once a prospect reaches the LinkedIn Automation step, Saleshandy tracks every push attempt and logs the outcome. You have three places to check the status.
Tasks module
The Tasks module is where you get a full view of all LinkedIn Automation push activity across your sequences.
Completed tab
Shows all LinkedIn Automation tasks where the prospect was successfully pushed to the selected campaign and moved to the next step in the sequence.
Failed tab
Failed tab shows every prospect where the push didn't go through, along with the specific error reason.
To get here:
Click Tasks from the left navigation bar
Select the Failed tab
From here, you can review the error, fix the issue, and click Retry directly β without restarting the sequence.
Prospect detail page
For a prospect-level view, open any prospect's detail page and go to the LinkedIn Automation tab.
This shows:
The campaign the prospect was pushed to
Current push status
Error message (if the push failed)
To get here:
Go to the prospect's name from your sequence or the CRM
Click to open their detail page
Select the LinkedIn Automation tab
Activity timeline
The Activity Timeline on a prospect's detail page logs every push attempt β success or failure β with a timestamp. This gives you a chronological record of what happened and when.
Quick Reference
Where | What you see |
Tasks β Failed tab | All failed pushes across sequences with error details |
Tasks β Completed tab | All tasks where the prospect was successfully pushed to the selected campaign |
Prospect Detail β LinkedIn Automation tab | Push status and campaign for a specific prospect |
Activity Timeline | Full log of every push attempt with timestamps |
FAQs
A push shows as complete in Saleshandy, but the prospect isn't in the campaign
A push shows as complete in Saleshandy, but the prospect isn't in the campaign
If the task is marked Complete in Saleshandy but you can't find the prospect in the campaign on Aimfox or HeyReach, check the following:
Confirm you're looking at the correct campaign on the platform
Check if the campaign was duplicated or renamed after the step was set up
Contact Aimfox or HeyReach support to verify if the prospect was received on their end
The Failed tab is empty, but prospects aren't moving forward
The Failed tab is empty, but prospects aren't moving forward
If prospects are stuck on the LinkedIn Automation step but nothing shows in the Failed tab, the task may not have been triggered yet. It typically takes up to 15 minutes after a prospect reaches a step for the task to be created and the push to run. Wait and refresh. If the issue persists, contact Saleshandy support.
