Hello there, Saleshandy users! 👋
Are you ready to take your email game to the next level? 📧✨ Let me introduce you to the power of Fallback Text! 🎯
🌟Fallback Text
What is Fallback Text?
Fallback Text is used to place a fixed value to a custom field (variable) when a particular value for the custom field is missing for any prospect.😀
Why Fallback Text?
Suppose you upload a CSV file to import prospects, and the file is missing some attributes for some of the prospects (As shown below):
Using a fallback text, you can set up a default value for each custom field where the Company Name and Phone were missing for any prospect.😊
In another way, think of the fallback text as a helpful assistant that supports:
Dynamic Content: In situations where personalized or specific data is temporarily inaccessible, Fallback text serves as a practical placeholder, offering a generic but meaningful representation of the intended content.😄
For Example:
Hello {{First Name}},For some of your contacts, the First Name is empty, it'll display 👇
Hello ,
It doesn't look good, and your contacts may feel like the email is automated.🥺
👉 That's why you can add a fallback text which will be used if the custom field is empty.
In Saleshandy, it'll look like this:
Hello {{First Name|'Friend'}},Fallback Text Format: {{custom field | fallback}}, where the custom field is First Name, and the fallback is 'Friend'😊.
If the First Name is empty, it'll then display:
Hello Friend,
Example:
How to set Fallback Text for a Custom/System field?
📺Video Guide
🪜Steps to Follow
To set a fallback text, navigate to the Prospect Fields tab under Settings.⚙️
Click the Actions button for the Custom Fields/System Field that you wish to set a fallback value.
Enter Fallback Text in the given space and hit the Save button.
You can directly set Fallback Text in Email Editor as well. But it will be limited to that specific Email. We have added Fallback Text as a "Friend."
NOTE: If there is missing data for a prospect for any of the custom fields and you don't set up fallback text for that custom field, the system won't add blank space or ##{{custom_field}} in the email content.
Mission accomplished; you've successfully added Fallback Text. 👏
Wishing you a delightful experience! ❤️
Happy Selling. 🤝
Warmest regards,
Saleshandy Team
👉 Next Steps
Check out the below article If you want to know more about
💡 Tip
Don't hesitate to reach out if you have any questions. We're available on chat and ready to provide you with prompt assistance. 🤗