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Reply Received (Webhook)
Naitik Chavda avatar
Written by Naitik Chavda
Updated over a week ago

This event is triggered when the reply of the Sequence is received from the prospect via Saleshandy.


It will only get triggered when the reply is triggered from th Sequence email. This won't work when the reply is received when the email is shared from Unified Inbox.

Sample Result

"event": "reply-received",
"replyReceiveAt": "2024-04-23T07:34:45.575Z",
"conversationId": "Rxh247rdgp",
"isManuallyMarked": false,
"receivedReplyMessage": "Thank you for cotacting with me, I am Interested in this.",
"prospect": {
"prospectCreatedAt": "2024-04-23T07:34:45.575Z",
"firstName": "Piyush",
"lastName": "Patel",
"email": "[email protected]",
"phoneNumber": "8323049",
"jobTitle": "Founder",
"department": "Tech",
"industry": "Saas",
"experience": "15 Years",
"linkedIn": "",
"twitter": "",
"facebook": "",
"website": "",
"city": "Ahmedabad",
"state": "Gujarat",
"country": "India",
"company": "Acme",
"companyDomain": "",
"companyWebsite": "",
"companyIndustry": "IT & Saas",
"companySize": "55",
"companyRevenue": "$231M",
"companyFoundedYear": "2019",
"companyLinkedIn": "",
"companyPhone": "20392402",
"plan_name": "Outreach Pro",
"offer": "I have a $30 discount coupon for you.",
"opening_line": "We met at the Webinar",
"latestoffer": "It is the prospect who got interested in the $1200 per month plan.",
"welcome_line": "I saw and used your tool, and as much as I liked it, I felt some of the important features are missing.",
"tag": [
"Saas agency",
"Nearly Closed"
"latestStatus": "Unsubscribed"
"sequence": {
"id": "139223",
"sequenceName": "Outreach to the Agency Owner",
"stepID": "FUWcw22do",
"stepNumber": "3",
"variant": "C",
"isSentAsNewThread": false,
"emailSubject": "Save cost & achieve more!",
"emailBody": "Hi Mitesh, I need to do these things on urgent basis",
"containsLink": true,
"containsAttachment": false,
"senderEmail": "[email protected]",
"latestOutcome": "Interested",
"dealValue": "90",
"importedAt": "2024-04-23T07:34:45.575Z"
"user": {
"firstName": "John",
"lastName": "Doe",
"email": "[email protected]",
"jobRole": "Sales Manager",
"userRole": "Admin",
"shAccountId": "12345678"


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