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Example Webhook Data
Naitik Chavda avatar
Written by Naitik Chavda
Updated over a week ago

Email Sent

This event is triggered when an Email is sent to the Prospect via Saleshandy.

Sample Result:

{
"event": "email-sent",
"emailSentAt": "2024-04-23T07:13:42.439Z",
"prospect": {
"prospectCreatedAt": "2024-04-23T07:13:42.440Z",
"firstName": "Piyush",
"lastName": "Patel",
"email": "[email protected]",
"phoneNumber": "8323049",
"jobTitle": "Founder",
"department": "Tech",
"industry": "Saas",
"experience": "15 Years",
"linkedIn": "www.linkedin.com/in/piyushnp/",
"twitter": "www.twitter.com/piyushnp",
"facebook": "www.facebook.com/1039Xs312",
"website": "www.saleshandy.com",
"city": "Ahmedabad",
"state": "Gujarat",
"country": "India",
"company": "Acme",
"companyDomain": "acme.com",
"companyWebsite": "www.acme.com",
"companyIndustry": "IT & Saas",
"companySize": "55",
"companyRevenue": "$231M",
"companyFoundedYear": "2019",
"companyLinkedIn": "www.linkedin.com/in/accme",
"companyPhone": "20392402",
"plan_name": "Outreach Pro",
"offer": "I have a $30 discount coupon for you.",
"opening_line": "We met at the Webinar",
"latestoffer": "It is the prospect who got interested in the $1200 per month plan.",
"welcome_line": "I saw and used your tool, and as much as I liked it, I felt some of the important features are missing.",
"tag": [
"Saas agency",
"Nearly Closed"
],
"latestStatus": "Active"
},
"sequence": {
"id": "139223",
"sequenceName": "Outreach to the Agency Owner",
"stepID": "FUWcw22do",
"stepNumber": "3",
"variant": "C",
"isSentAsNewThread": false,
"emailSubject": "Save cost & achieve more!",
"emailBody": "Hi Mitesh, I need to do these things on urgent basis",
"containsLink": true,
"containsAttachment": false,
"senderEmail": "[email protected]",
"latestOutcome": "Interested",
"dealValue": "90",
"importedAt": "2024-04-23T07:13:42.440Z"
},
"user": {
"firstName": "John",
"lastName": "Doe",
"email": "[email protected]",
"jobRole": "Sales Manager",
"userRole": "Admin",
"shAccountId": "12345678"
}
}

Email Open

This event is triggered when a prospect opens a Sequence email. Saleshandy will generate a different response for each open.

Sample Result:

{
"event": "email-opened",
"emailOpenedAt": "2024-04-23T07:14:48.306Z",
"openCount": "3",
"prospect": {
"prospectCreatedAt": "2024-04-23T07:14:48.306Z",
"firstName": "Piyush",
"lastName": "Patel",
"email": "[email protected]",
"phoneNumber": "8323049",
"jobTitle": "Founder",
"department": "Tech",
"industry": "Saas",
"experience": "15 Years",
"linkedIn": "www.linkedin.com/in/piyushnp/",
"twitter": "www.twitter.com/piyushnp",
"facebook": "www.facebook.com/1039Xs312",
"website": "www.saleshandy.com",
"city": "Ahmedabad",
"state": "Gujarat",
"country": "India",
"company": "Acme",
"companyDomain": "acme.com",
"companyWebsite": "www.acme.com",
"companyIndustry": "IT & Saas",
"companySize": "55",
"companyRevenue": "$231M",
"companyFoundedYear": "2019",
"companyLinkedIn": "www.linkedin.com/in/accme",
"companyPhone": "20392402",
"plan_name": "Outreach Pro",
"offer": "I have a $30 discount coupon for you.",
"opening_line": "We met at the Webinar",
"latestoffer": "It is the prospect who got interested in the $1200 per month plan.",
"welcome_line": "I saw and used your tool, and as much as I liked it, I felt some of the important features are missing.",
"tag": [
"Saas agency",
"Nearly Closed"
],
"latestStatus": "Unsubscribed"
},
"sequence": {
"id": "139223",
"sequenceName": "Outreach to the Agency Owner",
"stepID": "FUWcw22do",
"stepNumber": "3",
"variant": "C",
"isSentAsNewThread": false,
"emailSubject": "Save cost & achieve more!",
"emailBody": "Hi Mitesh, I need to do these things on urgent basis",
"containsLink": true,
"containsAttachment": false,
"senderEmail": "[email protected]",
"latestOutcome": "Interested",
"dealValue": "90",
"importedAt": "2024-04-23T07:14:48.306Z"
},
"user": {
"firstName": "John",
"lastName": "Doe",
"email": "[email protected]",
"jobRole": "Sales Manager",
"userRole": "Admin",
"shAccountId": "12345678"
}
}

Email Link Clicked

This event is triggered when your prospect clicks the link when you send an email to the prospect via Saleshandy.

Note:

It will only get triggered when it's a Sequence email. This won't work when the link is clicked in an email reply when shared from a Unified inbox.


Sample Result:

{
"event": "email-link-clicked",
"linkClickedAt": "2024-04-23T07:35:52.331Z",
"clickCount": "2",
"link": "https://my.saleshandy.com",
"prospect": {
"prospectCreatedAt": "2024-04-23T07:35:52.331Z",
"firstName": "Piyush",
"lastName": "Patel",
"email": "[email protected]",
"phoneNumber": "8323049",
"jobTitle": "Founder",
"department": "Tech",
"industry": "Saas",
"experience": "15 Years",
"linkedIn": "www.linkedin.com/in/piyushnp/",
"twitter": "www.twitter.com/piyushnp",
"facebook": "www.facebook.com/1039Xs312",
"website": "www.saleshandy.com",
"city": "Ahmedabad",
"state": "Gujarat",
"country": "India",
"company": "Acme",
"companyDomain": "acme.com",
"companyWebsite": "www.acme.com",
"companyIndustry": "IT & Saas",
"companySize": "55",
"companyRevenue": "$231M",
"companyFoundedYear": "2019",
"companyLinkedIn": "www.linkedin.com/in/accme",
"companyPhone": "20392402",
"plan_name": "Outreach Pro",
"offer": "I have a $30 discount coupon for you.",
"opening_line": "We met at the Webinar",
"latestoffer": "It is the prospect who got interested in the $1200 per month plan.",
"welcome_line": "I saw and used your tool, and as much as I liked it, I felt some of the important features are missing.",
"tag": [
"Saas agency",
"Nearly Closed"
],
"latestStatus": "Unsubscribed"
},
"sequence": {
"id": "139223",
"sequenceName": "Outreach to the Agency Owner",
"stepID": "FUWcw22do",
"stepNumber": "3",
"variant": "C",
"isSentAsNewThread": false,
"emailSubject": "Save cost & achieve more!",
"emailBody": "Hi Mitesh, I need to do these things on urgent basis",
"containsLink": true,
"containsAttachment": false,
"senderEmail": "[email protected]",
"latestOutcome": "Interested",
"dealValue": "90",
"importedAt": "2024-04-23T07:35:52.331Z"
},
"user": {
"firstName": "John",
"lastName": "Doe",
"email": "[email protected]",
"jobRole": "Sales Manager",
"userRole": "Admin",
"shAccountId": "12345678"
}
}

Reply Received

This event is triggered when the Sequence reply is received from the prospect via Saleshandy.

Note:

It will only get triggered when the reply is triggered from the Sequence email. This won't work when the reply is received when the email is shared from the Unified Inbox.

Sample Result:

{
"event": "reply-received",
"replyReceiveAt": "2024-04-23T07:34:45.575Z",
"conversationId": "Rxh247rdgp",
"isManuallyMarked": false,
"receivedReplyMessage": "Thank you for cotacting with me, I am Interested in this.",
"prospect": {
"prospectCreatedAt": "2024-04-23T07:34:45.575Z",
"firstName": "Piyush",
"lastName": "Patel",
"email": "[email protected]",
"phoneNumber": "8323049",
"jobTitle": "Founder",
"department": "Tech",
"industry": "Saas",
"experience": "15 Years",
"linkedIn": "www.linkedin.com/in/piyushnp/",
"twitter": "www.twitter.com/piyushnp",
"facebook": "www.facebook.com/1039Xs312",
"website": "www.saleshandy.com",
"city": "Ahmedabad",
"state": "Gujarat",
"country": "India",
"company": "Acme",
"companyDomain": "acme.com",
"companyWebsite": "www.acme.com",
"companyIndustry": "IT & Saas",
"companySize": "55",
"companyRevenue": "$231M",
"companyFoundedYear": "2019",
"companyLinkedIn": "www.linkedin.com/in/accme",
"companyPhone": "20392402",
"plan_name": "Outreach Pro",
"offer": "I have a $30 discount coupon for you.",
"opening_line": "We met at the Webinar",
"latestoffer": "It is the prospect who got interested in the $1200 per month plan.",
"welcome_line": "I saw and used your tool, and as much as I liked it, I felt some of the important features are missing.",
"tag": [
"Saas agency",
"Nearly Closed"
],
"latestStatus": "Unsubscribed"
},
"sequence": {
"id": "139223",
"sequenceName": "Outreach to the Agency Owner",
"stepID": "FUWcw22do",
"stepNumber": "3",
"variant": "C",
"isSentAsNewThread": false,
"emailSubject": "Save cost & achieve more!",
"emailBody": "Hi Mitesh, I need to do these things on urgent basis",
"containsLink": true,
"containsAttachment": false,
"senderEmail": "[email protected]",
"latestOutcome": "Interested",
"dealValue": "90",
"importedAt": "2024-04-23T07:34:45.575Z"
},
"user": {
"firstName": "John",
"lastName": "Doe",
"email": "[email protected]",
"jobRole": "Sales Manager",
"userRole": "Admin",
"shAccountId": "12345678"
}
}

Email Bounced

This event is triggered when an email is bounced to the Prospect via Saleshandy.

Sample Result:

{
"event": "email-bounced",
"emailBouncedAt": "2024-04-23T07:35:52.331Z",
"isManuallyBounced": false,
"bounceReason": "This message was created automatically by mail delivery software.\n A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. \n\[email protected], ERROR CODE :554 - 5.1.8 Sender Address Blocked\n\n\n\n\nReporting-MTA: dns; mx.zohomail.in\nArrival-Date: Fri, 18 Nov 2022 07:41:57 +0000\n\nOriginal-Recipient: rfc822; [email protected]\nFinal-Recipient: rfc822; [email protected]\nStatus: 554\nAction: failed\nLast-Attempt-Date: 18 Nov 2022 07:57:07 GMT\nDiagnostic-Code: 5.1.8 Sender Address Blocked\n\n",
"prospect": {
"prospectCreatedAt": "2024-04-23T07:35:52.331Z",
"firstName": "Piyush",
"lastName": "Patel",
"email": "[email protected]",
"phoneNumber": "8323049",
"jobTitle": "Founder",
"department": "Tech",
"industry": "Saas",
"experience": "15 Years",
"linkedIn": "www.linkedin.com/in/piyushnp/",
"twitter": "www.twitter.com/piyushnp",
"facebook": "www.facebook.com/1039Xs312",
"website": "www.saleshandy.com",
"city": "Ahmedabad",
"state": "Gujarat",
"country": "India",
"company": "Acme",
"companyDomain": "acme.com",
"companyWebsite": "www.acme.com",
"companyIndustry": "IT & Saas",
"companySize": "55",
"companyRevenue": "$231M",
"companyFoundedYear": "2019",
"companyLinkedIn": "www.linkedin.com/in/accme",
"companyPhone": "20392402",
"plan_name": "Outreach Pro",
"offer": "I have a $30 discount coupon for you.",
"opening_line": "We met at the Webinar",
"latestoffer": "It is the prospect who got interested in the $1200 per month plan.",
"welcome_line": "I saw and used your tool, and as much as I liked it, I felt some of the important features are missing.",
"tag": [
"Saas agency",
"Nearly Closed"
],
"latestStatus": "Bounced"
},
"sequence": {
"id": "139223",
"sequenceName": "Outreach to the Agency Owner",
"stepID": "FUWcw22do",
"stepNumber": "3",
"variant": "C",
"isSentAsNewThread": false,
"emailSubject": "Save cost & achieve more!",
"emailBody": "Hi Mitesh, I need to do these things on urgent basis",
"containsLink": true,
"containsAttachment": false,
"senderEmail": "[email protected]",
"latestOutcome": "Interested",
"dealValue": "90",
"importedAt": "2024-04-23T07:35:52.331Z"
},
"user": {
"firstName": "John",
"lastName": "Doe",
"email": "[email protected]",
"jobRole": "Sales Manager",
"userRole": "Admin",
"shAccountId": "12345678"
}
}

Prospect Unsubscribed

This event is triggered when a prospect inside Sequence is unsubscribed from Saleshandy.

Sample Result

{
"event": "prospect-unsubscribed",
"isManuallyUnsubscribed": false,
"prospectUnsubscribedAt": "2024-04-23T07:34:45.575Z",
"prospect": {
"prospectCreatedAt": "2024-04-23T07:34:45.575Z",
"firstName": "Piyush",
"lastName": "Patel",
"email": "[email protected]",
"phoneNumber": "8323049",
"jobTitle": "Founder",
"department": "Tech",
"industry": "Saas",
"experience": "15 Years",
"linkedIn": "www.linkedin.com/in/piyushnp/",
"twitter": "www.twitter.com/piyushnp",
"facebook": "www.facebook.com/1039Xs312",
"website": "www.saleshandy.com",
"city": "Ahmedabad",
"state": "Gujarat",
"country": "India",
"company": "Acme",
"companyDomain": "acme.com",
"companyWebsite": "www.acme.com",
"companyIndustry": "IT & Saas",
"companySize": "55",
"companyRevenue": "$231M",
"companyFoundedYear": "2019",
"companyLinkedIn": "www.linkedin.com/in/accme",
"companyPhone": "20392402",
"plan_name": "Outreach Pro",
"offer": "I have a $30 discount coupon for you.",
"opening_line": "We met at the Webinar",
"latestoffer": "It is the prospect who got interested in the $1200 per month plan.",
"welcome_line": "I saw and used your tool, and as much as I liked it, I felt some of the important features are missing.",
"tag": [
"Saas agency",
"Nearly Closed"
],
"latestStatus": "Unsubscribed"
},
"sequence": {
"id": "139223",
"sequenceName": "Outreach to the Agency Owner",
"stepID": "FUWcw22do",
"stepNumber": "3",
"variant": "C",
"isSentAsNewThread": false,
"emailSubject": "Save cost & achieve more!",
"emailBody": "Hi Mitesh, I need to do these things on urgent basis",
"containsLink": true,
"containsAttachment": false,
"senderEmail": "[email protected]",
"latestOutcome": "Interested",
"dealValue": "90",
"importedAt": "2024-04-23T07:34:45.575Z"
},
"user": {
"firstName": "John",
"lastName": "Doe",
"email": "[email protected]",
"jobRole": "Sales Manager",
"userRole": "Admin",
"shAccountId": "12345678"
}
}

Prospect Finished

This event is triggered when a prospect is marked as finished in Sequence from Saleshandy.

Sample Result

{
"event": "prospect-finished",
"isManuallyFinished": false,
"prospectFinishedAt": "2024-04-23T07:34:45.575Z",
"prospect": {
"prospectCreatedAt": "2024-04-23T07:34:45.575Z",
"firstName": "Piyush",
"lastName": "Patel",
"email": "[email protected]",
"phoneNumber": "8323049",
"jobTitle": "Founder",
"department": "Tech",
"industry": "Saas",
"experience": "15 Years",
"linkedIn": "www.linkedin.com/in/piyushnp/",
"twitter": "www.twitter.com/piyushnp",
"facebook": "www.facebook.com/1039Xs312",
"website": "www.saleshandy.com",
"city": "Ahmedabad",
"state": "Gujarat",
"country": "India",
"company": "Acme",
"companyDomain": "acme.com",
"companyWebsite": "www.acme.com",
"companyIndustry": "IT & Saas",
"companySize": "55",
"companyRevenue": "$231M",
"companyFoundedYear": "2019",
"companyLinkedIn": "www.linkedin.com/in/accme",
"companyPhone": "20392402",
"plan_name": "Outreach Pro",
"offer": "I have a $30 discount coupon for you.",
"opening_line": "We met at the Webinar",
"latestoffer": "It is the prospect who got interested in the $1200 per month plan.",
"welcome_line": "I saw and used your tool, and as much as I liked it, I felt some of the important features are missing.",
"tag": [
"Saas agency",
"Nearly Closed"
],
"latestStatus": "Finished"
},
"sequence": {
"id": "139223",
"sequenceName": "Outreach to the Agency Owner",
"stepID": "FUWcw22do",
"stepNumber": "3",
"variant": "C",
"isSentAsNewThread": false,
"emailSubject": "Save cost & achieve more!",
"emailBody": "Hi Mitesh, I need to do these things on urgent basis",
"containsLink": true,
"containsAttachment": false,
"senderEmail": "[email protected]",
"latestOutcome": "Interested",
"dealValue": "90",
"importedAt": "2024-04-23T07:34:45.575Z"
},
"user": {
"firstName": "John",
"lastName": "Doe",
"email": "[email protected]",
"jobRole": "Sales Manager",
"userRole": "Admin",
"shAccountId": "12345678"
}
}

Prospects Outcome is Updated/Changed

When Prospect Outcome is updated for a prospect from anywhere inside Saleshandy, such as Unified Inbox, Sequence, and Prospects tab.

Sample Result

{
"event": "prospect-outcome-updated",
"outcomeChangedAt": "2024-04-23T07:34:45.575Z",
"conversationId": "Rxh247rdgp",
"newOutcome": "Interested",
"oldOutcome": "Uncategorized",
"isManuallyChanged": true,
"prospect": {
"prospectCreatedAt": "2024-04-23T07:34:45.575Z",
"firstName": "Piyush",
"lastName": "Patel",
"email": "[email protected]",
"phoneNumber": "8323049",
"jobTitle": "Founder",
"department": "Tech",
"industry": "Saas",
"experience": "15 Years",
"linkedIn": "www.linkedin.com/in/piyushnp/",
"twitter": "www.twitter.com/piyushnp",
"facebook": "www.facebook.com/1039Xs312",
"website": "www.saleshandy.com",
"city": "Ahmedabad",
"state": "Gujarat",
"country": "India",
"company": "Acme",
"companyDomain": "acme.com",
"companyWebsite": "www.acme.com",
"companyIndustry": "IT & Saas",
"companySize": "55",
"companyRevenue": "$231M",
"companyFoundedYear": "2019",
"companyLinkedIn": "www.linkedin.com/in/accme",
"companyPhone": "20392402",
"plan_name": "Outreach Pro",
"offer": "I have a $30 discount coupon for you.",
"opening_line": "We met at the Webinar",
"latestoffer": "It is the prospect who got interested in the $1200 per month plan.",
"welcome_line": "I saw and used your tool, and as much as I liked it, I felt some of the important features are missing.",
"tag": [
"Saas agency",
"Nearly Closed"
],
"latestStatus": "Unsubscribed"
},
"sequence": {
"id": "139223",
"sequenceName": "Outreach to the Agency Owner",
"stepID": "FUWcw22do",
"stepNumber": "3",
"variant": "C",
"isSentAsNewThread": false,
"emailSubject": "Save cost & achieve more!",
"emailBody": "Hi Mitesh, I need to do these things on urgent basis",
"containsLink": true,
"containsAttachment": false,
"senderEmail": "[email protected]",
"latestOutcome": "Interested",
"dealValue": "90",
"importedAt": "2024-04-23T07:34:45.575Z"
},
"user": {
"firstName": "John",
"lastName": "Doe",
"email": "[email protected]",
"jobRole": "Sales Manager",
"userRole": "Admin",
"shAccountId": "12345678"
}
}
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