Hello there, Saleshandy users! 👋

When it comes to replying to a prospect, Saleshandy makes it super easy right from the thread within the Unified Inbox. 📥💬

You no longer have to switch between accounts because we've got you covered!

Reply💬and Forward Emails🔁

Reply Email💬

To reply to the prospect, click the reply icon next to the email in question. You'll be able to type and send your response seamlessly.

The "Reply All" feature lets you respond to all recipients within the same email thread. Conveniently, you'll find two "Reply All" buttons—one at the bottom of the conversation and one beside every thread in the conversation.

Note: It will only be visible when the email thread has more than one recipient.

Your email response will be sent using the same account you used to send the original email, maintaining consistency across your communications.📨

CC BCC 📧

You can also add CC and BCC while having a one-to-one conversation with the prospects or leads from the Unified Inbox. It's all about keeping your communication organized and efficient. 🤝📩

Additionally, the new update ensures you can include "CC" details when forwarding an email, enhancing communication transparency with multiple recipients.