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How to Reply💬and Forward Emails🔁in Unified Inbox?
How to Reply💬and Forward Emails🔁in Unified Inbox?

Effortlessly Manage Your Email Communications: Reply and Forward Emails in the Unified Inbox (Reply All Feature)

Naitik Chavda avatar
Written by Naitik Chavda
Updated over a week ago

Hello there, Saleshandy users! 👋

When it comes to replying to a prospect, Saleshandy makes it super easy right from the thread within the Unified Inbox. 📥💬

You no longer have to switch between accounts because we've got you covered!

Reply💬and Forward Emails🔁

Reply Email💬

To reply to the prospect, click the reply icon next to the email in question. You'll be able to type and send your response seamlessly.

The "Reply All" feature lets you respond to all recipients within the same email thread. Conveniently, you'll find two "Reply All" buttons—one at the bottom of the conversation and one beside every thread in the conversation.

Note: It will only be visible when the email thread has more than one recipient.

Your email response will be sent using the same account you used to send the original email, maintaining consistency across your communications.📨


You can also add CC and BCC while having a one-to-one conversation with the prospects or leads from the Unified Inbox. It's all about keeping your communication organized and efficient. 🤝📩

Additionally, the new update ensures you can include "CC" details when forwarding an email, enhancing communication transparency with multiple recipients.

Forward Email🔁

To forward an email, click on "Forward." It's as simple as that! 🔁📧 Plus, our latest update ensures that CC and BCC details are visible.

Mission accomplished; you've successfully Replied 💬 and Forwarded 🔁 your Conversations. 👏

Wishing you a delightful experience! ❤️

Happy Selling. 🤝

Warmest regards,

Saleshandy Team

👉 Next Steps

Check out the below article If you want to know more about

💡 Tip

Don't hesitate to reach out if you have any questions. We're available on chat and ready to provide you with prompt assistance. 🤗

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