This event is triggered when a WhatsApp task is completed, skipped, or snoozed.
Sample Result:
{
"event": "whatsapp-task-updated",
"action": "completed",
"actionAt": "2025-10-06T06:46:32.579Z",
"user": {
"firstName": "Dhruv",
"lastName": "Patel",
"email": "[email protected]",
"jobRole": "Founder",
"userRole": "admin",
"shAccountId": 46911,
"timeZone": "Asia/Calcutta"
},
"task": {
"taskId": "lP0ENA4YaX",
"type": "whatsapp",
"subtype": "Whatsapp - Voice Message",
"title": "Whatsapp - Voice Message",
"status": "completed",
"dueDate": "2025-10-06T18:29:00.000Z",
"taskAssignee": {
"firstName": "John",
"lastName": "Doe",
"email": "[email protected]",
"userRole": "admin"
},
"note": "",
"instruction": "If needed, give discount to close the contract fast.",
"message": "Hey! It was great meeting you in the event. Let me know when can we schedule the product demo session",
"priority": "normal",
"callOutcome": null,
"sequence": {
"id": "lXwAV0NxP8",
"name": "Outreach Expansion",
"stepId": "WjzRZyd3zA",
"stepNumber": 6,
"prospectOutcome": "Uncategorized",
"dealValue": 4200,
"client": "[email protected]"
},
"prospect": {
"prospectId": "vP7yevqdz5",
"email": "[email protected]",
"prospectCreatedAt": "2025-09-29T13:21:16.121Z",
"firstName": "Piyush",
"lastName": "Patel",
"companyDomain": "saleshandy.com",
"linkedinUrl": "https://www.linkedin.com/in/piyushnp/",
"phoneNumber": "8323049",
"tag": [enterprise]
},
"channel": "whatsapp"
}
}