Hello SalesHandy Users 👋🏻,
MX (Mail Exchange) records are essential for directing email traffic to the correct mail servers for your domain. They define the destination for incoming emails, ensuring they’re routed to the right server. Without properly configured MX records, emails sent to your domain won’t be delivered, as the system won’t have the necessary instructions. Setting them up correctly guarantees reliable email delivery for your domain.
Steps to Add MX Records for DNS:
Step 1: Log into Your DNS Provider Account
Access the DNS management interface through your domain registrar or hosting provider. This could be GoDaddy, Namecheap, Cloudflare, or any other DNS service provider you're using.
Step 2: Find the DNS Settings or DNS Management Section
Look for options like "DNS Settings", "Manage DNS", "DNS Zone File", or similar terms.
Step 3: Add or Edit MX Records
Click to add a new record or edit existing ones.
For Type, select MX.
For Host, leave it blank or use
@(this represents your root domain).Set the Priority. (A lower number means higher priority; for example,
10is a higher priority than20.)Set the Value (Points to): Enter the fully qualified domain name (FQDN) of your mail server. For example,
mail.saleshandy.comor whatever your email provider specifies.
(Note: Set the Priority only if you’re adding multiple MX records; lower numbers indicate higher priority, so a record with priority 10 will be used first, followed by 20, then 50 if the others are unavailable.)
Step 4: Save Changes
After adding the MX records, make sure to save the changes.
Step 5: Wait for DNS Propagation
DNS changes usually take a few minutes to 24-48 hours to fully propagate across the Internet.
Step 6: Test Your Email Setup
Once DNS propagation is complete, test your email to ensure everything is working correctly. You can check inside Saleshandy Sequence Score>> Email Account Health if your MX records are correctly configured.
Simply go to Sequence Score>> Email Account Health.
A green tick under MX record will show that your MX records are configured.
If you click on the ✅you can view the mailservers responsible for handling incoming emails for your domain.
FAQ:
Q: How long does it take for MX records to propagate?
A: DNS changes, including MX records, typically take a few minutes to 24-48 hours to fully propagate. If you're using a well-known email provider and DNS manager, it often happens much faster, sometimes within minutes.
Q: How do I check if my MX records are set up correctly?
A: You can check inside Saleshandy. Go to Sequence Score>> Email Account Health to check whether your MX records are correctly configured.
Q: What is the priority in MX records?
A: The priority determines the order in which mail servers are used. Lower numbers indicate higher priority. For example, 10 is a higher priority than 20.
Q: Can I have multiple MX records?
A: Yes, you can have multiple MX records with different priorities. This ensures that if one mail server is down, another will take over.
Q: What should I do if my email stops working after changing MX records?
A: Double-check your MX record settings for errors. If needed, contact your email provider for troubleshooting assistance.
If you have any questions about the article above, feel free to reach out to Saleshandy support—we’re just a chat away! 😄
Team
Saleshandy