# Saleshandy Help Center > 👋Hi {{first\_name|fallback:"there"}}, How can we help you today? ## Getting Started - [Getting Started With Saleshandy - Technical Setup](https://docs.saleshandy.com/en/articles/8068848-getting-started-with-saleshandy-technical-setup.md): Learn how to set up DNS records\(SPF, DKIM, DMARC\) Custom tracking domain, email signature and more. - [How to Generate Sequence with AI Sequence Copilot\(Beta\)](https://docs.saleshandy.com/en/articles/11494528-how-to-generate-sequence-with-ai-sequence-copilot-beta.md): Create your next sequence in Seconds with AI Sequence Copilot - [Getting Started With Saleshandy - Sequence/Campaign Setup](https://docs.saleshandy.com/en/articles/8596203-getting-started-with-saleshandy-sequence-campaign-setup.md): Checklist for How to Create your first sequence/campaign on Saleshandy and all cold email strategies get more meetings booked - [Getting Started with Saleshandy \(Video Guides\)](https://docs.saleshandy.com/en/articles/11045151-getting-started-with-saleshandy-video-guides.md) - [Smarter Sequence View for better Insights](https://docs.saleshandy.com/en/articles/10833856-smarter-sequence-view-for-better-insights.md): A More Intuitive & Insightful Experience - [Explore Saleshandy with the Demo Account](https://docs.saleshandy.com/en/articles/11494100-explore-saleshandy-with-the-demo-account.md) - [Email Verification: What, Why, and How to Set it up in Saleshandy?](https://docs.saleshandy.com/en/articles/6970056-email-verification-what-why-and-how-to-set-it-up-in-saleshandy.md): Unravel the Power of Valid Prospects! 🚀🌟 - [Prospect Verification: Why should I use Email Verification to Validate the Prospects?](https://docs.saleshandy.com/en/articles/6921774-prospect-verification-why-should-i-use-email-verification-to-validate-the-prospects.md): Boost Deliverability and ROI: Unleash the Potential of Verified Prospects 📊 - [How to Purchase Email Verification Credits?](https://docs.saleshandy.com/en/articles/6919062-how-to-purchase-email-verification-credits.md): Learn how to Purchase Email Verification Credits to validate your prospect lists to keep a lower bounce rate across the sequences. - [What is Smart Email Verification and How to Use It?](https://docs.saleshandy.com/en/articles/12729115-what-is-smart-email-verification-and-how-to-use-it.md) - [Personalize your Cold Emails](https://docs.saleshandy.com/en/articles/7245361-personalize-your-cold-emails.md): Everything about personalisation for hyper-engagement - [Best Practices to Improve Your Email Deliverability](https://docs.saleshandy.com/en/articles/7220812-best-practices-to-improve-your-email-deliverability.md): Guide to follow if you're getting low deliverability rates: How to improve your Email Deliverability? - [ROI of Cold Emailing: Why It's Worth the Long Game](https://docs.saleshandy.com/en/articles/8675243-roi-of-cold-emailing-why-it-s-worth-the-long-game.md): Cold emailing isn't a sprint; it's a marathon - [Saleshandy 7-Step Booster 💪](https://docs.saleshandy.com/en/articles/8574986-saleshandy-7-step-booster.md) ## Account Settings - [Troubleshooting: Didn't Receive Your Signup Verification Email?](https://docs.saleshandy.com/en/articles/8743773-troubleshooting-didn-t-receive-your-signup-verification-email.md): Here's What to Do if you haven't received verification email - [How to Set Up an App Password in Google](https://docs.saleshandy.com/en/articles/10182595-how-to-set-up-an-app-password-in-google.md): A Complete Guide to Generating an App Password in Google and Connecting Your Email Account to Saleshandy - [Setting Up Two-Factor Authentication \(2FA\) in Saleshandy](https://docs.saleshandy.com/en/articles/10696741-setting-up-two-factor-authentication-2fa-in-saleshandy.md) - [Sequence Schedules\(Time Zone, Day, Time\): What, Why, and How to Set It Up?](https://docs.saleshandy.com/en/articles/7047031-sequence-schedules-time-zone-day-time-what-why-and-how-to-set-it-up.md): A Comprehensive Guide to Setting Up Sequence Schedules \(Time Zone, Day, Time\) - [Saleshandy API](https://docs.saleshandy.com/en/articles/8154265-saleshandy-api.md): Streamline your Sales Process with the Saleshandy API - [How to Set Up Single Sign-On \(SSO\) in Saleshandy](https://docs.saleshandy.com/en/articles/10717545-how-to-set-up-single-sign-on-sso-in-saleshandy.md) - [🧑‍🤝‍👩Advanced Team Management](https://docs.saleshandy.com/en/articles/8393921-advanced-team-management.md): Unlocking the Power of Collaborative Success - [How to set up Users and Teams?](https://docs.saleshandy.com/en/articles/8447320-how-to-set-up-users-and-teams.md) - [Roles \(Owner, Admin, Team Manager, Team Member\) and Permissions](https://docs.saleshandy.com/en/articles/8394748-roles-owner-admin-team-manager-team-member-and-permissions.md) - [Permissions for Users and Teams](https://docs.saleshandy.com/en/articles/8450578-permissions-for-users-and-teams.md) - [Advanced Team Management Reports & Filters](https://docs.saleshandy.com/en/articles/8559932-advanced-team-management-reports-filters.md) ## Cold Email Sequences - [Email Template: What, Why, and How to set it up?](https://docs.saleshandy.com/en/articles/7877912-email-template-what-why-and-how-to-set-it-up.md): Using Email Templates: Save Time and Send Awesome Emails! 💌 - [Plain Text vs.HTML Content](https://docs.saleshandy.com/en/articles/8316623-plain-text-vs-html-content.md): Choosing the Right Format: Plain Text or Newsletter/HTML Content? - [Merge Tags: What, Why, and How to Set it up?](https://docs.saleshandy.com/en/articles/8056883-merge-tags-what-why-and-how-to-set-it-up.md): Understanding and Implementing Merge Tags and Learn Why Merge Tags are required for Personalized Communication. - [Long Text Merge Tag in Saleshandy: What it is and how to use it?](https://docs.saleshandy.com/en/articles/10648272-long-text-merge-tag-in-saleshandy-what-it-is-and-how-to-use-it.md) - [Variable Merge Tags in Saleshandy: What, Why, and How](https://docs.saleshandy.com/en/articles/9795619-variable-merge-tags-in-saleshandy-what-why-and-how.md) - [Spintax: What, Why, and How to Set it up in Saleshandy?](https://docs.saleshandy.com/en/articles/6946631-spintax-what-why-and-how-to-set-it-up-in-saleshandy.md): Hyper-personalize your cold emails using Spintax - [Email Preheader: What, Why, and How to Set It Up?](https://docs.saleshandy.com/en/articles/6948006-email-preheader-what-why-and-how-to-set-it-up.md): Learn how to catch the attention of your prospects even before they open your emails. - [How to trigger a behavior based follow-up with Subsequence in Saleshandy?](https://docs.saleshandy.com/en/articles/11154627-how-to-trigger-a-behavior-based-follow-up-with-subsequence-in-saleshandy.md): Automate Conditional Follow-ups With Subsequences. - [A - Z testing explained](https://docs.saleshandy.com/en/articles/7055206-a-z-testing-explained.md): Unlock the Potential of A-Z Testing: The Ultimate Guide to Optimizing Your Email Campaigns - [Generate One Click AI Variant](https://docs.saleshandy.com/en/articles/10441483-generate-one-click-ai-variant.md): Save more time with AI variants in your sequences - [How to Preview the Email and Send Test Email?](https://docs.saleshandy.com/en/articles/8294290-how-to-preview-the-email-and-send-test-email.md): How to send test email and preview the email ?? - [How to Find & Avoid Spam Words in Your Email Copy: The Ultimate AI Content Guide](https://docs.saleshandy.com/en/articles/9657096-how-to-find-avoid-spam-words-in-your-email-copy-the-ultimate-ai-content-guide.md): Boost Your Email Deliverability with These Simple Tips 🚀 - [Sequence Score: What, Why, and How to Set it Up?](https://docs.saleshandy.com/en/articles/8006454-sequence-score-what-why-and-how-to-set-it-up.md): Setting up a Sequence Score: Key Considerations - [Sequence: Prospect Tab vs. Email Tab](https://docs.saleshandy.com/en/articles/8329338-sequence-prospect-tab-vs-email-tab.md) - [How to Resume/Pause Sequence in Bulk?](https://docs.saleshandy.com/en/articles/8570252-how-to-resume-pause-sequence-in-bulk.md): Multi Select Action for Sequence Pause - Resume - [Transform Your Cold Emails with Video Personalization📧✨](https://docs.saleshandy.com/en/articles/9614843-transform-your-cold-emails-with-video-personalization.md): Elevate Your Cold Email Strategy with Personalized Video Campaigns - [How do you embed images from Google Drive Folder into your email sequence/campaign? \(Image Personalization\)](https://docs.saleshandy.com/en/articles/9268172-how-do-you-embed-images-from-google-drive-folder-into-your-email-sequence-campaign-image-personalization.md): This guide describes how to display images stored in Google Drive in your emails. - [How do you add images with Merge tags to your campaign?](https://docs.saleshandy.com/en/articles/8898788-how-do-you-add-images-with-merge-tags-to-your-campaign.md) - [Personalized Icebreaker lines using Merge Tags](https://docs.saleshandy.com/en/articles/8829854-personalized-icebreaker-lines-using-merge-tags.md): How to use merge tag for personalization? - [Sequence Attachments: How to send attachments with Sequences in Saleshandy?](https://docs.saleshandy.com/en/articles/7171905-sequence-attachments-how-to-send-attachments-with-sequences-in-saleshandy.md): Step by step guide on adding attachments inside the sequence. - [Why are my Saleshandy email sequences sending fewer emails than expected, and how can I address it?](https://docs.saleshandy.com/en/articles/11948419-why-are-my-saleshandy-email-sequences-sending-fewer-emails-than-expected-and-how-can-i-address-it.md) - [Sequence Settings: What, Why, And How to Set it up?](https://docs.saleshandy.com/en/articles/7055488-sequence-settings-what-why-and-how-to-set-it-up.md): Understanding Sequence Settings: Purpose, Importance, and Configuration 🔩 - [Sender Rotation: What, Why, and How to Set it Up?](https://docs.saleshandy.com/en/articles/7161438-sender-rotation-what-why-and-how-to-set-it-up.md): Revamp Your Outreach with Multiple Email Accounts 🔄✉️ - [Sending Priority in Saleshandy](https://docs.saleshandy.com/en/articles/10008162-sending-priority-in-saleshandy.md) - [📤Sending Pattern: How are Emails Sent from the Saleshandy sequences?](https://docs.saleshandy.com/en/articles/7046930-sending-pattern-how-are-emails-sent-from-the-saleshandy-sequences.md): Unveiling the Sending Pattern: How Emails are Sent from Saleshandy Sequences ## Multichannel - [How to Run Multichannel Sequences in Saleshandy](https://docs.saleshandy.com/en/articles/10449816-how-to-run-multichannel-sequences-in-saleshandy.md): Introducing Multichannel Version - [Multichannel Frequently Asked Questions \(F.A.Q's\)](https://docs.saleshandy.com/en/articles/9453303-multichannel-frequently-asked-questions-f-a-q-s.md) ## Lead Finder🔎 - [🔎Saleshandy Lead Finder](https://docs.saleshandy.com/en/articles/8778088-saleshandy-lead-finder.md) - [🔎How to use Lead Finder ??](https://docs.saleshandy.com/en/articles/8837814-how-to-use-lead-finder.md): Step-by-step Guide to Lead Finder - [EV sub status in Saleshandy.](https://docs.saleshandy.com/en/articles/10329439-ev-sub-status-in-saleshandy.md) - [Buy & Add Extra Lead Finder Credits to Your Existing Plan](https://docs.saleshandy.com/en/articles/10998320-buy-add-extra-lead-finder-credits-to-your-existing-plan.md) - [🔍 Introducing AI Search in Lead Finder\(Beta Version\)](https://docs.saleshandy.com/en/articles/11135539-introducing-ai-search-in-lead-finder-beta-version.md) - [How to Install the Saleshandy Bulk Lead Finder Extension](https://docs.saleshandy.com/en/articles/11948686-how-to-install-the-saleshandy-bulk-lead-finder-extension.md): Learn how to quickly install the Saleshandy Bulk Lead Finder Extension in Google Chrome by following these simple steps. - [How CSV Enrichment Works in Lead Finder](https://docs.saleshandy.com/en/articles/14666599-how-csv-enrichment-works-in-lead-finder.md): CSV Enrichment in Lead Finder lets you upload your existing list of leads or companies and enrich them with verified contact and company data, without manually searching or using external tools. - [How to Upload and Map Leads Using CSV Enrichment in Lead Finder](https://docs.saleshandy.com/en/articles/14666990-how-to-upload-and-map-leads-using-csv-enrichment-in-lead-finder.md) - [How to Get and Use Enriched Leads in Lead Finder](https://docs.saleshandy.com/en/articles/14667041-how-to-get-and-use-enriched-leads-in-lead-finder.md) ## Client Management - [Saleshandy Client Management - Built for Agencies](https://docs.saleshandy.com/en/articles/9271780-saleshandy-client-management-built-for-agencies.md): Streamline your outreach, manage multiple clients, and drive impressive results - all in one centralised platform \(Agency Portal\) - [Client Permissions for Agencies in Saleshandy](https://docs.saleshandy.com/en/articles/9335104-client-permissions-for-agencies-in-saleshandy.md): Introducing Roles and Permissions for Agencies in Saleshandy - [What, Why, and How to Manage Do Not Contact List for Clients and Agencies](https://docs.saleshandy.com/en/articles/9439569-what-why-and-how-to-manage-do-not-contact-list-for-clients-and-agencies.md) - [Enhance Your Brand Identity with Saleshandy's White Label Feature](https://docs.saleshandy.com/en/articles/9439052-enhance-your-brand-identity-with-saleshandy-s-white-label-feature.md): Customize Your Saleshandy Experience with Branded Logos, Custom Domains, and Seamless Client Interactions ## Manage your Prospects - [➕How to Add/Import Prospects to Your Saleshandy Sequence?](https://docs.saleshandy.com/en/articles/7906963-how-to-add-import-prospects-to-your-saleshandy-sequence.md): Mastering the Art of Seamlessly Adding Prospects to Your Sequences 🌟 - [🏷️Tags: What, Why, and How to Set it up?](https://docs.saleshandy.com/en/articles/7877098-tags-what-why-and-how-to-set-it-up.md): Everything about Saleshandy Tags - [🔄Set up your Merge Tags, Custom Merge Tags, and Fallback Text](https://docs.saleshandy.com/en/articles/8052157-set-up-your-merge-tags-custom-merge-tags-and-fallback-text.md): What, Why, and How to setup Merge Tags, Custom Merge Tags, and Fallback Text in your Content or Email Marketing Strategy - [🪄Custom Merge Tags\(Custom Fields\): What, Why, and How to Set it up?](https://docs.saleshandy.com/en/articles/7836395-custom-merge-tags-custom-fields-what-why-and-how-to-set-it-up.md): Understanding and Implementing Custom Merge Tags \(Custom Fields\) and learn Why Custom Merge Tags are required for Enhanced Personalization - [🌟Fallback Text: What, Why, and How to set it up?](https://docs.saleshandy.com/en/articles/6970072-fallback-text-what-why-and-how-to-set-it-up.md): Ensure a seamless experience with fallback text for missing data and Learn What, Why, and How to set it up? - [Understanding Prospect Status: How It Helps You Work Smarter](https://docs.saleshandy.com/en/articles/11130890-understanding-prospect-status-how-it-helps-you-work-smarter.md) - [⏯️How to Pause/Resume a Prospect in Sequence?](https://docs.saleshandy.com/en/articles/6970073-how-to-pause-resume-a-prospect-in-sequence.md): Wondering if there is a way to Block Automatic Emails \(ex. Out Of Office Emails\(OOO\)\)? - [✖️How to Allow the Same Prospect in Multiple Sequences?](https://docs.saleshandy.com/en/articles/6919058-how-to-allow-the-same-prospect-in-multiple-sequences.md): Saleshandy allows you to choose whether you want to add the same prospect in multiple sequences or not. - [🔮Cracking the Code of CSV Updates in Saleshandy: Elevate Your Prospect Game!](https://docs.saleshandy.com/en/articles/6970067-cracking-the-code-of-csv-updates-in-saleshandy-elevate-your-prospect-game.md): How do the options update missing fields, overwrite, and skip existing prospects work after importing a CSV file of prospects? - [New Prospect Filters In Saleshandy](https://docs.saleshandy.com/en/articles/10101617-new-prospect-filters-in-saleshandy.md) - [👥 Saleshandy CRM — Prospect Management](https://docs.saleshandy.com/en/articles/6970074-saleshandy-crm-prospect-management.md): Learn everything about prospect management in your Saleshandy account - [🔀How to Move Contacts from Freshsales to Saleshandy?](https://docs.saleshandy.com/en/articles/7906600-how-to-move-contacts-from-freshsales-to-saleshandy.md): Bringing Your Contacts to Saleshandy: A Breeze with Freshsales 🌟 - [🏖️Out of Office Detection, Auto Pause, and Resume ⏯️](https://docs.saleshandy.com/en/articles/8535613-out-of-office-detection-auto-pause-and-resume.md): How to Pause Prospects based on Out-of-Office email reply detection - [📩How to Change the Primary Email Address of a Prospect/Lead/Contact?](https://docs.saleshandy.com/en/articles/9120960-how-to-change-the-primary-email-address-of-a-prospect-lead-contact.md) - [⚠️How to Send an Email to Risky Prospects?](https://docs.saleshandy.com/en/articles/8176993-how-to-send-an-email-to-risky-prospects.md): ⚠️ Sending an Email to Risky Prospects: Best Practices and Precautions - [👻What are Risky, Invalid, and Valid Contacts?](https://docs.saleshandy.com/en/articles/6969670-what-are-risky-invalid-and-valid-contacts.md): Breaking Down the Contact Categories: Risky, Invalid, and Valid Contacts - [How to Use AI Prospect Enrichment to Run Hyper-Personalized Campaigns?](https://docs.saleshandy.com/en/articles/12290754-how-to-use-ai-prospect-enrichment-to-run-hyper-personalized-campaigns.md): Enrich prospect columns using AI in minutes. - [Prospect Enrollment in Saleshandy](https://docs.saleshandy.com/en/articles/13479725-prospect-enrollment-in-saleshandy.md): Set prospect enrollment in your Saleshandy sequences to control prospect's enrolment into the sequence. - [📋How to Create Kanban Views in Saleshandy CRM](https://docs.saleshandy.com/en/articles/13670469-how-to-create-kanban-views-in-saleshandy-crm.md): See your prospects visually and know exactly where each one stands - [🗂️ What is "Categorize By" and How to Create New Categories in Saleshandy CRM](https://docs.saleshandy.com/en/articles/13671172-what-is-categorize-by-and-how-to-create-new-categories-in-saleshandy-crm.md): Group prospects by stages & organize your Kanban board your way. - [🔍 How to Track Prospect Activity and Manage Notes, Tasks, Emails & Sequences in Saleshandy CRM](https://docs.saleshandy.com/en/articles/13671257-how-to-track-prospect-activity-and-manage-notes-tasks-emails-sequences-in-saleshandy-crm.md): Get full context on every prospect and never miss a follow-up. ## Email Accounts - [📨 IMAP Settings: What, Why, and How to Enable it?](https://docs.saleshandy.com/en/articles/8060946-imap-settings-what-why-and-how-to-enable-it.md): Understanding and Activating IMAP Settings for Your Email Account - [🔒 2-Step Verification\(2-Factor Authentication\): What, Why, and How to Enable It?](https://docs.saleshandy.com/en/articles/8061504-2-step-verification-2-factor-authentication-what-why-and-how-to-enable-it.md): Understanding and Activating 2-Step Verification\(2-Factor Authentication\) for Enhanced Account Security - [🔐App Password: What, Why, and How to Set it Up?](https://docs.saleshandy.com/en/articles/8064495-app-password-what-why-and-how-to-set-it-up.md): Understanding and Activating App Password to Safeguard Your Email Account! - [🛠️ Tips to Ensure a Smooth Connection with SMTP/IMAP Integration!](https://docs.saleshandy.com/en/articles/6970076-tips-to-ensure-a-smooth-connection-with-smtp-imap-integration.md): 📧 Troubleshooting Email Account Connection with SalesHandy? Let's Get You Connected! - [🎭How to Create & Connect an Alias Email Account?](https://docs.saleshandy.com/en/articles/7056375-how-to-create-connect-an-alias-email-account.md): Step by step guide on how to connect Alias Email Account at Saleshandy - [📧Email Set-up Score: What, Why, and How to Set it Up?](https://docs.saleshandy.com/en/articles/7876762-email-set-up-score-what-why-and-how-to-set-it-up.md): Improve your Email Set-up Score to land in the primary inbox. - [🗃️How to Import your Email Account in Bulk via SMTP/IMAP?](https://docs.saleshandy.com/en/articles/7881940-how-to-import-your-email-account-in-bulk-via-smtp-imap.md): Say Goodbye to Manual Work - Here's How to Import Email Accounts in Bulk! 📧 - [📩 What is the Daily Sending Limit?](https://docs.saleshandy.com/en/articles/6970059-what-is-the-daily-sending-limit.md): All about the daily sending limit' - [🎢Email Ramp-up: What, Why, When, and How to Set it Up?](https://docs.saleshandy.com/en/articles/7906915-email-ramp-up-what-why-when-and-how-to-set-it-up.md): Setting up Email Ramp-up in Saleshandy 🚀 - [🔌Email Account is Disconnected. How to Reconnect it?](https://docs.saleshandy.com/en/articles/8040146-email-account-is-disconnected-how-to-reconnect-it.md): My email account is disconnected. How to reconnect it? - [💡SMTP/IMAP: How to Connect Any Email Account/Provider with SalesHandy?](https://docs.saleshandy.com/en/articles/6942767-smtp-imap-how-to-connect-any-email-account-provider-with-saleshandy.md): Connecting Your Email Account/Provider Via SMTP/IMAP Method to SalesHandy - [How to Add BCC to Email Account?](https://docs.saleshandy.com/en/articles/8316828-how-to-add-bcc-to-email-account.md): Adding a Sneaky BCC to Your Email Account - [Bulk Email Operations: A Guide to Seamless Email Account Management 🚀](https://docs.saleshandy.com/en/articles/9013960-bulk-email-operations-a-guide-to-seamless-email-account-management.md): Your Ultimate Guide to Effortless Email Management 🌈 - [✍️Email Signature: What, Why, and How to Set it Up?](https://docs.saleshandy.com/en/articles/7826728-email-signature-what-why-and-how-to-set-it-up.md): The Importance of an Email Signature and understand What is, Why, and How to Set up Email Signature? - [🧮Email Sending Settings \(Limit\): How many emails can I send with Saleshandy?](https://docs.saleshandy.com/en/articles/6970057-email-sending-settings-limit-how-many-emails-can-i-send-with-saleshandy.md): What is the optimal number of emails to send per day in order to achieve maximum results? - [How do I reduce the sending limits of my Google email accounts in bulk?](https://docs.saleshandy.com/en/articles/12058098-how-do-i-reduce-the-sending-limits-of-my-google-email-accounts-in-bulk.md): Quickly reduce daily sending limits for multiple accounts in Saleshandy using Filters and Bulk Update instead of editing one by one. - [How to connect your Google Workspace account in Saleshandy.](https://docs.saleshandy.com/en/articles/15942571-how-to-connect-your-google-workspace-account-in-saleshandy.md) - [Microsoft: Steps to Authenticate the Email ID to Accept Third-Party Tool \(Saleshandy\)](https://docs.saleshandy.com/en/articles/16000592-microsoft-steps-to-authenticate-the-email-id-to-accept-third-party-tool-saleshandy.md) - [🧑‍🔧How to Resolve SMTP/IMAP Connection Errors?](https://docs.saleshandy.com/en/articles/7117218-how-to-resolve-smtp-imap-connection-errors.md): Step by step guide on how to resolve your SMTP/IMAP connection issues in Saleshandy - [🧑‍🔧How to Fix "Could not Authenticate" Error in SMTP/IMAP](https://docs.saleshandy.com/en/articles/7041196-how-to-fix-could-not-authenticate-error-in-smtp-imap.md): Fixing "Could not Authenticate" Error in SMTP/IMAP - [🧑‍🔧How to Fix "Email not found" Error in SMTP/IMAP](https://docs.saleshandy.com/en/articles/6970075-how-to-fix-email-not-found-error-in-smtp-imap.md): Troubleshooting Steps to Resolve the "Email not found" Error - [🧑‍🔧How to Fix the "Connection Timeout" Error in SMTP/IMAP?](https://docs.saleshandy.com/en/articles/7041212-how-to-fix-the-connection-timeout-error-in-smtp-imap.md): Troubleshooting Steps to Resolve the "Connection Timeout" Error - [🧑‍🔧How to Fix the "Other" Error in SMTP/IMAP?](https://docs.saleshandy.com/en/articles/7041222-how-to-fix-the-other-error-in-smtp-imap.md): Troubleshooting Steps to Resolve the "Other" Error - [📊Reports: What, Why, and How to Set it up?](https://docs.saleshandy.com/en/articles/7237800-reports-what-why-and-how-to-set-it-up.md): Gain Insights and Improve Email Effectiveness 📊🚀 - [Graphical Reports in Saleshandy: What, Why, and How to Set It Up 📊](https://docs.saleshandy.com/en/articles/9816932-graphical-reports-in-saleshandy-what-why-and-how-to-set-it-up.md) - [What is the Difference Between Sequence Reports and Email Reports?](https://docs.saleshandy.com/en/articles/12399272-what-is-the-difference-between-sequence-reports-and-email-reports.md) ## Email Deliverability - [Email Infrastructure in Saleshandy](https://docs.saleshandy.com/en/articles/10530994-email-infrastructure-in-saleshandy.md): Easily Purchase and Manage Domains & Mailboxes with Saleshandy - [Setting up your Custom Tracking Domain: Step-by-step guide 🪜](https://docs.saleshandy.com/en/articles/7991392-setting-up-your-custom-tracking-domain-step-by-step-guide.md): How to setup your Custom Tracking Domain to Boost your Email Deliverability - [Boost Email Deliverability with a Custom Tracking Domain!](https://docs.saleshandy.com/en/articles/7990205-boost-email-deliverability-with-a-custom-tracking-domain.md): What is Customer Tracking Domain and Why it's needed? - [Set up your domain's SPF, DKIM, and DMARC records.](https://docs.saleshandy.com/en/articles/8000204-set-up-your-domain-s-spf-dkim-and-dmarc-records.md): What, Why, and How to setup SPF, DKIM, and DMARC records for your domain to increase your chances of landing in the main inbox - [SPF What, Why, and How to Set it up?](https://docs.saleshandy.com/en/articles/8001502-spf-what-why-and-how-to-set-it-up.md): What is SPF, Why SPF, How to Setup SPF, and How to Check if SPF is verified. It authorizes servers to send emails on your domain's behalf. - [DMARC What, Why, and How to Set it up?](https://docs.saleshandy.com/en/articles/8003992-dmarc-what-why-and-how-to-set-it-up.md): What is DMARC, Why DMARC, How to Setup DMARC, and How to Check if DMARC is Verified. Configuring DMARC improves your Email Authenticity. - [DKIM What, Why, and How to Set it up?](https://docs.saleshandy.com/en/articles/8001406-dkim-what-why-and-how-to-set-it-up.md): What is DKIM, Why DKIM, How to Setup DKIM, and How to Check if DKIM is Verified. Configuring DKIM improves your email deliverability. - [Custom Tracking Domain Explained](https://docs.saleshandy.com/en/articles/6921749-custom-tracking-domain-explained.md): Custom tracking domain helps preserve your sender reputation and increase deliverability. - [What is a DMARC record & how to set it up?](https://docs.saleshandy.com/en/articles/6921799-what-is-a-dmarc-record-how-to-set-it-up.md): Learn everything about DMARC record & instructions to set it up - [What is SPF & how to set it up?](https://docs.saleshandy.com/en/articles/6921903-what-is-spf-how-to-set-it-up.md): Learn everything about an SPF record & its setup - [How to improve your deliverability?](https://docs.saleshandy.com/en/articles/7056254-how-to-improve-your-deliverability.md): Basic steps to make sure you get the best deliverability - [What is DKIM and how to set it up?](https://docs.saleshandy.com/en/articles/6969675-what-is-dkim-and-how-to-set-it-up.md) - [Glock App Test: Inbox Spam Test](https://docs.saleshandy.com/en/articles/8359938-glock-app-test-inbox-spam-test.md): How do I run an Glock App Email Spam Test? - [Google’s New Tracking Policy 2024: What You Need to Know](https://docs.saleshandy.com/en/articles/9801642-google-s-new-tracking-policy-2024-what-you-need-to-know.md) - [ESP Matching In Saleshandy](https://docs.saleshandy.com/en/articles/10128435-esp-matching-in-saleshandy.md) - [How to delist IP and Domain from Blacklist?](https://docs.saleshandy.com/en/articles/10597760-how-to-delist-ip-and-domain-from-blacklist.md): Remove IP and Domain from Blacklist and Improve deliverability - [How to Set Up MX Records for Reliable Email Delivery](https://docs.saleshandy.com/en/articles/10213546-how-to-set-up-mx-records-for-reliable-email-delivery.md): MX records are essential for reliable email delivery, guiding incoming emails to the right server and ensuring they reach your domain without fail - [How to Use Inbox Radar to Monitor Inbox Placement](https://docs.saleshandy.com/en/articles/11520923-how-to-use-inbox-radar-to-monitor-inbox-placement.md): Catch all deliverability issues with Inbox Radar - [How can I improve email deliverability, maintain open rates, and prevent emails from landing in spam?](https://docs.saleshandy.com/en/articles/11948180-how-can-i-improve-email-deliverability-maintain-open-rates-and-prevent-emails-from-landing-in-spam.md) - [How to Test Your Email Deliverability with Inbox Radar](https://docs.saleshandy.com/en/articles/11583280-how-to-test-your-email-deliverability-with-inbox-radar.md): Catch all deliverability issues with Inbox Radar - [Fixing Microsoft Email Delivery Issues: How to Whitelist IP Addresses](https://docs.saleshandy.com/en/articles/12856488-fixing-microsoft-email-delivery-issues-how-to-whitelist-ip-addresses.md) - [Azure Email Infrastructure in Saleshandy](https://docs.saleshandy.com/en/articles/14756541-azure-email-infrastructure-in-saleshandy.md) - [Email Infrastructure — Renewal](https://docs.saleshandy.com/en/articles/15191275-email-infrastructure-renewal.md) - [♨️Transition to TrulyInbox for Email Warm-Up](https://docs.saleshandy.com/en/articles/7146556-transition-to-trulyinbox-for-email-warm-up.md): Saleshandy partnered with TrulyInbox to provide Free Email Warm up service. - [Saleshandy and TrulyInbox Integration](https://docs.saleshandy.com/en/articles/10173608-saleshandy-and-trulyinbox-integration.md): SalesHandy and TrulyInbox integration syncs email accounts, streamlining management and warm-up. ## Unified Inbox - [📨 Unified Inbox: What, Why, and How to Set it Up?](https://docs.saleshandy.com/en/articles/6999237-unified-inbox-what-why-and-how-to-set-it-up.md): Simplify Your Email Management to Manage all your replies in one place with Unified Inbox - [👋Prospect Outcomes: What, Why, and How to Set it Up?](https://docs.saleshandy.com/en/articles/8176411-prospect-outcomes-what-why-and-how-to-set-it-up.md): Streamline Your Sales Workflow: Introducing Prospect Outcomes - [🏆Best practices for using Unified Inbox](https://docs.saleshandy.com/en/articles/8105377-best-practices-for-using-unified-inbox.md): Maximize Productivity: Best Practices for Utilizing the Unified Inbox - [📂 How to Categorize your conversations in Unified Inbox?](https://docs.saleshandy.com/en/articles/8100195-how-to-categorize-your-conversations-in-unified-inbox.md): Organize and Streamline your Conversations with Categorization in the Unified Inbox - [How to Reply💬and Forward Emails🔁in Unified Inbox?](https://docs.saleshandy.com/en/articles/8101343-how-to-reply-and-forward-emails-in-unified-inbox.md): Effortlessly Manage Your Email Communications: Reply and Forward Emails in the Unified Inbox \(Reply All Feature\) - [🔍How to Filter your conversations in Unified Inbox?](https://docs.saleshandy.com/en/articles/8105332-how-to-filter-your-conversations-in-unified-inbox.md): Streamline Your Inbox: Filtering Conversations in the Unified Inbox - [✅How to Select Bulk Emails in Unified Inbox?](https://docs.saleshandy.com/en/articles/8105356-how-to-select-bulk-emails-in-unified-inbox.md): Boost Efficiency: Selecting Bulk Emails in the Unified Inbox - [🚫Limitations of Unified Inbox](https://docs.saleshandy.com/en/articles/8105392-limitations-of-unified-inbox.md): Understanding the Limitations: Exploring the Constraints of the Unified Inbox - [How to Create Custom Prospect Outcome?](https://docs.saleshandy.com/en/articles/9157899-how-to-create-custom-prospect-outcome.md) - [Drafting and Scheduling in Unified inbox📥](https://docs.saleshandy.com/en/articles/9937932-drafting-and-scheduling-in-unified-inbox.md) - [Enhanced Reply Tracking in Unified Inbox](https://docs.saleshandy.com/en/articles/10141100-enhanced-reply-tracking-in-unified-inbox.md) - [Saleshandy Mobile App for Lead Management](https://docs.saleshandy.com/en/articles/10411739-saleshandy-mobile-app-for-lead-management.md): Reply from anywhere at anytime using Saleshandy Mobile App - [Exclusion List for Unified Inbox](https://docs.saleshandy.com/en/articles/10278099-exclusion-list-for-unified-inbox.md) ## Billing & Subscription - [✨Saleshandy Plans & Pricing \(New\)](https://docs.saleshandy.com/en/articles/11325097-saleshandy-plans-pricing-new.md): Active Prospect Based Pricing Model - [🔎Saleshandy Lead Finder Pricing & Plans](https://docs.saleshandy.com/en/articles/8778847-saleshandy-lead-finder-pricing-plans.md) - [💲How to Manage Saleshandy Billing & Subscription?](https://docs.saleshandy.com/en/articles/6970063-how-to-manage-saleshandy-billing-subscription.md): Mastering Saleshandy Subscription Management: A Step-by-Step Guide 🔧 - [💸Refund Policy](https://docs.saleshandy.com/en/articles/6969685-refund-policy.md): Refund Policy for Saleshandy Subscription \(New Subscription, Renewals, Upgrades, Resumption, Lost Cards or Fraudulent Payments\) - [⏸️How to Pause your Saleshandy Subscription?](https://docs.saleshandy.com/en/articles/6970061-how-to-pause-your-saleshandy-subscription.md): How to Pause your Saleshandy Subscription ? - [🔀Data Migration from Legacy Version \(V2\) to Latest Version \(V3\)](https://docs.saleshandy.com/en/articles/8304293-data-migration-from-legacy-version-v2-to-latest-version-v3.md): Seamless Data Migration: Upgrading from V2 to V3 - [Saleshandy Payment System Update \(Stripe to Paddle\)](https://docs.saleshandy.com/en/articles/14516515-saleshandy-payment-system-update-stripe-to-paddle.md): Saleshandy has migrated from Stripe to Paddle as its primary payment processor. - [Saleshandy Platform Plan: Pricing 2026](https://docs.saleshandy.com/en/articles/16451272-saleshandy-platform-plan-pricing-2026.md): All-in pricing for all-out outbound. ## Automations - [Automate Adding Prospects from Google Sheets to Saleshandy via API](https://docs.saleshandy.com/en/articles/9415743-automate-adding-prospects-from-google-sheets-to-saleshandy-via-api.md): Guide to add prospects from google sheets to saleshandy via API - [Integrating Saleshandy with Airtable Using Webhooks in Zapier](https://docs.saleshandy.com/en/articles/9235154-integrating-saleshandy-with-airtable-using-webhooks-in-zapier.md): Saleshandy to Airtable integration via Webhook - [Step-by-Step Guide to Setting Up Slack Webhooks for Saleshandy Activities](https://docs.saleshandy.com/en/articles/9230021-step-by-step-guide-to-setting-up-slack-webhooks-for-saleshandy-activities.md) - [How to Import Prospect Click/Open/Email Sent Data into Google Sheets and Add a Follow-up Sequence for Engaged Prospects](https://docs.saleshandy.com/en/articles/9503353-how-to-import-prospect-click-open-email-sent-data-into-google-sheets-and-add-a-follow-up-sequence-for-engaged-prospects.md): How to Automate your Sequence based on Prospect Activity - [Integrating Saleshandy with Google Sheets Using Webhooks in N8N](https://docs.saleshandy.com/en/articles/9490576-integrating-saleshandy-with-google-sheets-using-webhooks-in-n8n.md): Saleshandy N8N Integration - [ICP Campaigns Using Saleshandy and Persana AI](https://docs.saleshandy.com/en/articles/9551683-icp-campaigns-using-saleshandy-and-persana-ai.md) - [Pitchlane➡️Saleshandy](https://docs.saleshandy.com/en/articles/9565216-pitchlane-saleshandy.md): How to Implement Automation for Sending Leads from Pitchlane to Saleshandy - [How to Integrate Pitchlane with Saleshandy Using Zapier](https://docs.saleshandy.com/en/articles/9565234-how-to-integrate-pitchlane-with-saleshandy-using-zapier.md): This step-by-step guide ensures that new video prospects from Pitchlane are automatically added to your Saleshandy sequences. - [Automate Dynamic Video Creation with Google Sheets, Saleshandy, and Sendspark via Zapier](https://docs.saleshandy.com/en/articles/9564171-automate-dynamic-video-creation-with-google-sheets-saleshandy-and-sendspark-via-zapier.md) - [How to Seamlessly Transfer Prospect Data from Saleshandy to Make.com via API](https://docs.saleshandy.com/en/articles/9674473-how-to-seamlessly-transfer-prospect-data-from-saleshandy-to-make-com-via-api.md) - [How to Enrich Saleshandy Lead Finder Data with Persana.ai](https://docs.saleshandy.com/en/articles/9685381-how-to-enrich-saleshandy-lead-finder-data-with-persana-ai.md) ## Webhooks\(New\) - [Webhook](https://docs.saleshandy.com/en/articles/9202403-webhook.md) - [Example Webhook Data](https://docs.saleshandy.com/en/articles/9207215-example-webhook-data.md) - [What Happens When a Webhook Delivery Fails?](https://docs.saleshandy.com/en/articles/9215407-what-happens-when-a-webhook-delivery-fails.md) - [Webhook Errors](https://docs.saleshandy.com/en/articles/9208365-webhook-errors.md) - [Accessing and Using Webhook Success & Failure Logs](https://docs.saleshandy.com/en/articles/9219786-accessing-and-using-webhook-success-failure-logs.md) - [Frequently Asked Questions Webhooks](https://docs.saleshandy.com/en/articles/9220276-frequently-asked-questions-webhooks.md) - [Streamlining Email Campaign Data with Saleshandy and Airtable Automation](https://docs.saleshandy.com/en/articles/9244808-streamlining-email-campaign-data-with-saleshandy-and-airtable-automation.md): Learn how to leverage Airtable’s powerful automation features to receive data directly from Saleshandy via webhooks. - [Integrating Saleshandy with Google Sheets Using Webhooks in Zapier](https://docs.saleshandy.com/en/articles/9240386-integrating-saleshandy-with-google-sheets-using-webhooks-in-zapier.md) - [Email Open \(Webhook\)](https://docs.saleshandy.com/en/articles/9183646-email-open-webhook.md): When the Sequence Email is Opened - [Email Sent\(Webhook\)](https://docs.saleshandy.com/en/articles/9183937-email-sent-webhook.md): When the Sequence Email is Sent - [Email Bounced \(Webhook\)](https://docs.saleshandy.com/en/articles/9183990-email-bounced-webhook.md): When the Sequence Email is Bounced - [Email Link Clicked \(Webhook\)](https://docs.saleshandy.com/en/articles/9184052-email-link-clicked-webhook.md) - [Reply Received \(Webhook\)](https://docs.saleshandy.com/en/articles/9184111-reply-received-webhook.md) - [Prospect Unsubscribed \(Webhook\)](https://docs.saleshandy.com/en/articles/9207581-prospect-unsubscribed-webhook.md) - [Prospect Finished \(Webhook\)](https://docs.saleshandy.com/en/articles/9207598-prospect-finished-webhook.md) - [Prospects Outcome is Updated/Changed \(Webhook\)](https://docs.saleshandy.com/en/articles/9207652-prospects-outcome-is-updated-changed-webhook.md) - [Email Reply Notification Webhook! 🎉](https://docs.saleshandy.com/en/articles/9215062-email-reply-notification-webhook.md): Get Notified Instantly: Discover Our Email Reply Notification Webhook! - [LinkedIn Task Updated](https://docs.saleshandy.com/en/articles/12010093-linkedin-task-updated.md): When a LinkedIn task is updated - [Task Created](https://docs.saleshandy.com/en/articles/12040502-task-created.md): When a task is created - [When a Call task is updated](https://docs.saleshandy.com/en/articles/12040526-when-a-call-task-is-updated.md): When a Call task is updated - [Custom Task Updated](https://docs.saleshandy.com/en/articles/12040536-custom-task-updated.md): When a Custom task is updated - [Bulk Task Update](https://docs.saleshandy.com/en/articles/12040539-bulk-task-update.md): When a bulk task action is performed - [When a WhatsApp task is updated](https://docs.saleshandy.com/en/articles/12530259-when-a-whatsapp-task-is-updated.md) ## Integrations - [🤝How do I Connect/Integrate my CRM with my SalesHandy account?](https://docs.saleshandy.com/en/articles/8212061-how-do-i-connect-integrate-my-crm-with-my-saleshandy-account.md): Connecting Your CRM: The Easy Integration! - [Zapier Integration🔗](https://docs.saleshandy.com/en/articles/8861470-zapier-integration.md) - [🎉 How to Integrate Saleshandy with Clay: Your Ultimate Guide!](https://docs.saleshandy.com/en/articles/9738864-how-to-integrate-saleshandy-with-clay-your-ultimate-guide.md) - [How to connect Maildoso with Saleshandy \(step-by-step instructions\)](https://docs.saleshandy.com/en/articles/9973943-how-to-connect-maildoso-with-saleshandy-step-by-step-instructions.md) - [Does LinkedIn Automation Work in Sub-Sequences and Duplicated Sequences?](https://docs.saleshandy.com/en/articles/14323152-does-linkedin-automation-work-in-sub-sequences-and-duplicated-sequences.md) - [Where Do I See If a Prospect Was Successfully Pushed to Aimfox or HeyReach?](https://docs.saleshandy.com/en/articles/14323130-where-do-i-see-if-a-prospect-was-successfully-pushed-to-aimfox-or-heyreach.md) - [What Happens When a Prospect Reaches the LinkedIn Automation Step?](https://docs.saleshandy.com/en/articles/14323102-what-happens-when-a-prospect-reaches-the-linkedin-automation-step.md) - [Which Platforms Are Supported for LinkedIn Automation and How Do I Connect Them?](https://docs.saleshandy.com/en/articles/14323082-which-platforms-are-supported-for-linkedin-automation-and-how-do-i-connect-them.md) - [What is the LinkedIn Automation Step and How to Set It Up in Saleshandy](https://docs.saleshandy.com/en/articles/14322955-what-is-the-linkedin-automation-step-and-how-to-set-it-up-in-saleshandy.md) - [What is Custom Workflow in CRM Integrations? How to Create & Publish](https://docs.saleshandy.com/en/articles/14928967-what-is-custom-workflow-in-crm-integrations-how-to-create-publish.md) - [How to Use Execution Logs in CRM Integrations to Debug Failed Workflows](https://docs.saleshandy.com/en/articles/14929986-how-to-use-execution-logs-in-crm-integrations-to-debug-failed-workflows.md) - [Salesforce Integration🔗](https://docs.saleshandy.com/en/articles/9148639-salesforce-integration.md): What, Why, and How to setup Salesforce CRM to sync your Saleshandy Campaigns Data: Leads, Deals, Person, Organization, and Activities - [🛠️ How to Set up Salesforce Integration?](https://docs.saleshandy.com/en/articles/9202976-how-to-set-up-salesforce-integration.md): How to Set up Salesforce Integration? - [Salesforce: Configuration🔧 & Mapping Fields🗺️](https://docs.saleshandy.com/en/articles/9203067-salesforce-configuration-mapping-fields.md) - [Salesforce: Triggers💡& Activities 🎯](https://docs.saleshandy.com/en/articles/9204109-salesforce-triggers-activities.md): What, Why & How to Setup Triggers & Activities for your Salesforce account? - [Lead Properties](https://docs.saleshandy.com/en/articles/9154568-lead-properties.md) - [Contact Properties](https://docs.saleshandy.com/en/articles/9154573-contact-properties.md) - [Opportunities Properties](https://docs.saleshandy.com/en/articles/9154576-opportunities-properties.md) - [Account Properties](https://docs.saleshandy.com/en/articles/9154578-account-properties.md) - [Hubspot Integration🔗](https://docs.saleshandy.com/en/articles/8644260-hubspot-integration.md) - [🛠️ How to Set up Hubspot Integration?](https://docs.saleshandy.com/en/articles/8679700-how-to-set-up-hubspot-integration.md): How to Set up Hubspot Integration? - [Hubspot: Configuration🔧 & Mapping Fields🗺️](https://docs.saleshandy.com/en/articles/8679734-hubspot-configuration-mapping-fields.md) - [Hubspot: Triggers💡& Activities 🎯 \(Validate\)](https://docs.saleshandy.com/en/articles/8679762-hubspot-triggers-activities-validate.md): What, Why & How to Setup Triggers & Activities for your Hubspot account? - [Contact Properties \(Hubspot\)](https://docs.saleshandy.com/en/articles/9249878-contact-properties-hubspot.md) - [Deal Properties \(Hubspot\)](https://docs.saleshandy.com/en/articles/9249918-deal-properties-hubspot.md) - [Company Properties \(Hubspot\)](https://docs.saleshandy.com/en/articles/9249951-company-properties-hubspot.md) - [Zoho Integration 🔗](https://docs.saleshandy.com/en/articles/8372758-zoho-integration.md) - [🛠️ How to Set up Zoho Integration?](https://docs.saleshandy.com/en/articles/8420011-how-to-set-up-zoho-integration.md): How to set up Zoho Integration? - [Zoho: Triggers💡& Activities 🎯](https://docs.saleshandy.com/en/articles/8408322-zoho-triggers-activities.md): What, Why & How to Setup Triggers & Activities for your Zoho account? - [Zoho: Configuration🔧 & Mapping Fields🗺️](https://docs.saleshandy.com/en/articles/8423913-zoho-configuration-mapping-fields.md): What, Why & How to Setup Configuration & Mapping fields for your Zoho account? - [Pipedrive Integration 🔗](https://docs.saleshandy.com/en/articles/8015972-pipedrive-integration.md): What, Why, and How to setup Pipedrive CRM to sync your Saleshandy Campaigns Data: Leads, Deals, Person, Organization, and Activities - [🛠️ How to Set up Pipedrive Integration?](https://docs.saleshandy.com/en/articles/8026956-how-to-set-up-pipedrive-integration.md): How to set up Pipedrive Integration? - [Pipedrive: Configuration🔧 & Mapping Fields🗺️](https://docs.saleshandy.com/en/articles/8026998-pipedrive-configuration-mapping-fields.md): What, Why & How to Setup Configuration & Mapping fields for your Pipedrive account? - [Pipedrive: Triggers💡& Activities 🎯](https://docs.saleshandy.com/en/articles/8027076-pipedrive-triggers-activities.md): What, Why & How to Setup Triggers & Activities for your Pipedrive account? ## Saleshandy 3 Docs - [How to Control Data Export Permissions for Team Members](https://docs.saleshandy.com/en/articles/15741155-how-to-control-data-export-permissions-for-team-members.md) - [What are the best practices for managing daily email sending limits in Saleshandy?](https://docs.saleshandy.com/en/articles/11692988-what-are-the-best-practices-for-managing-daily-email-sending-limits-in-saleshandy.md) - [How to Pause Warm-up All Email Accounts in TrulyInbox?](https://docs.saleshandy.com/en/articles/12058356-how-to-pause-warm-up-all-email-accounts-in-trulyinbox.md): This explains how to pause the warm-up for multiple email accounts. Select all accounts and pause them together in just a few clicks. - [How to Purchase IP and Domain from Inframail in Saleshandy](https://docs.saleshandy.com/en/articles/11678572-how-to-purchase-ip-and-domain-from-inframail-in-saleshandy.md) ## Saleshandy V2 \(Legacy\) - [How can I use Email Sequence with Alias Account](https://docs.saleshandy.com/en/articles/6969550-how-can-i-use-email-sequence-with-alias-account.md) - [Why did my Sequence/Campaign get Paused?](https://docs.saleshandy.com/en/articles/6969551-why-did-my-sequence-campaign-get-paused.md) - [A Complete Guide to Saleshandy AI Credits](https://docs.saleshandy.com/en/articles/12412342-a-complete-guide-to-saleshandy-ai-credits.md) - [How to enable SalesHandy's Outlook plugin?](https://docs.saleshandy.com/en/articles/6969656-how-to-enable-saleshandy-s-outlook-plugin.md) ## FAQs - [✏️How Can I Edit the Active Sequence?](https://docs.saleshandy.com/en/articles/7055268-how-can-i-edit-the-active-sequence.md): How to Customize Your Live Sequence? - [🔏What is 2FA, and how to generate an app password?](https://docs.saleshandy.com/en/articles/7171976-what-is-2fa-and-how-to-generate-an-app-password.md): Step by step guide to enable 2fa and generate app password. - [🕵️‍♂️Why Some Replies Aren't Tracked in Unified Inbox\(Saleshandy\)?](https://docs.saleshandy.com/en/articles/7245377-why-some-replies-aren-t-tracked-in-unified-inbox-saleshandy.md): Everything about What are the reasons why Email Replies are not tracked in Saleshandy - [🧩Decoding Email Open Tracking: Why is my Email Open not tracked properly?](https://docs.saleshandy.com/en/articles/6969672-decoding-email-open-tracking-why-is-my-email-open-not-tracked-properly.md): Does email tracking always work accurately? Why my email is not tracked properly? - [🖥️How to Create a CSV File on Mac?](https://docs.saleshandy.com/en/articles/6969649-how-to-create-a-csv-file-on-mac.md): Simple Steps for Spreadsheet Sorcery\(Create a CSV File on MAC\) - [📋How to create a CSV file?](https://docs.saleshandy.com/en/articles/6969648-how-to-create-a-csv-file.md): Simple Steps for Spreadsheet Sorcery\(Create a CSV File\) - [🕵️‍♂️How to Check Your DNS Provider?](https://docs.saleshandy.com/en/articles/6969623-how-to-check-your-dns-provider.md): Finding Your DNS Provider: A Quick Guide - [🧙‍♀️How to Save an Excel File as .CSV?](https://docs.saleshandy.com/en/articles/6969591-how-to-save-an-excel-file-as-csv.md): Turning Excel Magic into CSV Wizardry - [🧠Alternate Domain Name Ideas: Unleash Your Creativity!](https://docs.saleshandy.com/en/articles/7056266-alternate-domain-name-ideas-unleash-your-creativity.md): Suggestions to get the best domain names for your outreach - [📧SMTP Settings for Popular Email Service Providers](https://docs.saleshandy.com/en/articles/8224043-smtp-settings-for-popular-email-service-providers.md): Setting Up SMTP for Seamless Email Communication - [🚫Saleshandy is Not Working?](https://docs.saleshandy.com/en/articles/8281811-saleshandy-is-not-working.md): What if your Saleshandy is Not Working? - [📞Book a Demo With the Sales Team](https://docs.saleshandy.com/en/articles/8281893-book-a-demo-with-the-sales-team.md): Book Meeting with Sales Team for Product Demo and Pricing - [📛How to Change Sender Name/Account Name?](https://docs.saleshandy.com/en/articles/8286360-how-to-change-sender-name-account-name.md): How to edit the sending name or account name from Saleshandy? - [🏀How do I Remove Bounces from an Email Sequence?](https://docs.saleshandy.com/en/articles/8286419-how-do-i-remove-bounces-from-an-email-sequence.md) - [🙅Do you know Why Scheduled Emails Are Not Shown?](https://docs.saleshandy.com/en/articles/8286429-do-you-know-why-scheduled-emails-are-not-shown.md): Scheduled Emails and System Limits: Unveiling the Mystery 💌 - [Microsoft: Steps to Authenticate the Email ID to Accept Third-Party Tool\(Saleshandy\)](https://docs.saleshandy.com/en/articles/8286915-microsoft-steps-to-authenticate-the-email-id-to-accept-third-party-tool-saleshandy.md) - [Product Demo Video](https://docs.saleshandy.com/en/articles/8540395-product-demo-video.md) - [Saleshandy Cold Email Best Practices](https://docs.saleshandy.com/en/articles/8540403-saleshandy-cold-email-best-practices.md) - [How to Use Saleshandy with DarkMode ?](https://docs.saleshandy.com/en/articles/8831818-how-to-use-saleshandy-with-darkmode.md): Want to use Saleshandy in Dark Mode here is the guidebook - [Spread the Word, Reap the Rewards: Dive into Our Referral Program 🌊](https://docs.saleshandy.com/en/articles/8989947-spread-the-word-reap-the-rewards-dive-into-our-referral-program.md): Join the Fun with Our Referral Program - Your Guide to Earning Cool Rewards! 🎉 ## Common Questions - [Why are my Emails Getting Failed with the "SMTP Data Not Accepted" Error?"](https://docs.saleshandy.com/en/articles/6969681-why-are-my-emails-getting-failed-with-the-smtp-data-not-accepted-error.md) - [Why are my Emails Getting Bounced in the Email Campaign?](https://docs.saleshandy.com/en/articles/6969644-why-are-my-emails-getting-bounced-in-the-email-campaign.md): Email Bounces - [What is Link Tracking?](https://docs.saleshandy.com/en/articles/6969560-what-is-link-tracking.md) - [How to write a Good Subject Line?](https://docs.saleshandy.com/en/articles/6969618-how-to-write-a-good-subject-line.md) - [What does each Email campaign status denote?](https://docs.saleshandy.com/en/articles/6969562-what-does-each-email-campaign-status-denote.md) - [How to save a template from Gmail?](https://docs.saleshandy.com/en/articles/6969575-how-to-save-a-template-from-gmail.md) - [How does the Unsubscribe link/text work?](https://docs.saleshandy.com/en/articles/6969617-how-does-the-unsubscribe-link-text-work.md) - [How to fix the 'SMTP could not authenticate' error?](https://docs.saleshandy.com/en/articles/6969627-how-to-fix-the-smtp-could-not-authenticate-error.md) - [Why should I verify my email list before sending an email campaign?](https://docs.saleshandy.com/en/articles/6969589-why-should-i-verify-my-email-list-before-sending-an-email-campaign.md) - [Can I use SalesHandy on my mobile phone?](https://docs.saleshandy.com/en/articles/6969588-can-i-use-saleshandy-on-my-mobile-phone.md) - [SMTP settings for popular Email service providers.](https://docs.saleshandy.com/en/articles/6969662-smtp-settings-for-popular-email-service-providers.md) - [Why we do not recommend link tracking?](https://docs.saleshandy.com/en/articles/6969595-why-we-do-not-recommend-link-tracking.md) - [How to know who is my email service provider?](https://docs.saleshandy.com/en/articles/6969661-how-to-know-who-is-my-email-service-provider.md) - [Does Saleshandy offer email warm-up?](https://docs.saleshandy.com/en/articles/7054944-does-saleshandy-offer-email-warm-up.md) - [How to check who has Unsubscribed from my Sequence\(Unsubscribe Report\)?](https://docs.saleshandy.com/en/articles/8512525-how-to-check-who-has-unsubscribed-from-my-sequence-unsubscribe-report.md): How to get Unsubscribe report - [How to Add an MX records in Godaddy](https://docs.saleshandy.com/en/articles/8637190-how-to-add-an-mx-records-in-godaddy.md) - [How to Resolve Microsoft 365 Email Bounces Due to Restricted Entities](https://docs.saleshandy.com/en/articles/9759136-how-to-resolve-microsoft-365-email-bounces-due-to-restricted-entities.md) - [How to Check PTR \(Reverse DNS\) Record Status in Saleshandy](https://docs.saleshandy.com/en/articles/13869042-how-to-check-ptr-reverse-dns-record-status-in-saleshandy.md) - [How to Set Unsubscribe in Email Header?](https://docs.saleshandy.com/en/articles/13869031-how-to-set-unsubscribe-in-email-header.md) ## Miscellaneous Snippet - [How can I easily see What Campaigns are Active and What is Closed and Finished Already?](https://docs.saleshandy.com/en/articles/8293994-how-can-i-easily-see-what-campaigns-are-active-and-what-is-closed-and-finished-already.md) - [How to Download Prospect from Existing Sequence?](https://docs.saleshandy.com/en/articles/8300524-how-to-download-prospect-from-existing-sequence.md) - [My Emails that were added to the Campaign are Getting Banned.](https://docs.saleshandy.com/en/articles/8311568-my-emails-that-were-added-to-the-campaign-are-getting-banned.md) - [How can I see what campaigns are active and what is closed and finished already?](https://docs.saleshandy.com/en/articles/8311678-how-can-i-see-what-campaigns-are-active-and-what-is-closed-and-finished-already.md) - [Automating Email Organization: How to Create Rules to Sort Messages by Subject?](https://docs.saleshandy.com/en/articles/8332782-automating-email-organization-how-to-create-rules-to-sort-messages-by-subject.md): Can i create a rule/filter that can automatically move the emails with the certain subject headline to other folder? - [Sales Content](https://docs.saleshandy.com/en/articles/8332801-sales-content.md) - [How to check Spam Score / Email Score?](https://docs.saleshandy.com/en/articles/8333704-how-to-check-spam-score-email-score.md) - [What Email Providers are the Best for Cold Emailing, or What Email Providers do you see most on Saleshandy?](https://docs.saleshandy.com/en/articles/8347356-what-email-providers-are-the-best-for-cold-emailing-or-what-email-providers-do-you-see-most-on-saleshandy.md) - [I have created an account in Saleshandy but I am unable to login into Outlook plugin of Saleshandy. The error message is showing as Invalid Credential.](https://docs.saleshandy.com/en/articles/8347401-i-have-created-an-account-in-saleshandy-but-i-am-unable-to-login-into-outlook-plugin-of-saleshandy-the-error-message-is-showing-as-invalid-credential.md) - [I am getting an error on Gsuite](https://docs.saleshandy.com/en/articles/8347758-i-am-getting-an-error-on-gsuite.md) - [My name is going out with "corrupted" characters](https://docs.saleshandy.com/en/articles/8347814-my-name-is-going-out-with-corrupted-characters.md) - [Questions](https://docs.saleshandy.com/en/articles/8389133-questions.md) - [I am currently trying to connect an Outlook account, but am getting an error that says "Internal server error, please try again later". How can I fix this?](https://docs.saleshandy.com/en/articles/8397974-i-am-currently-trying-to-connect-an-outlook-account-but-am-getting-an-error-that-says-internal-server-error-please-try-again-later-how-can-i-fix-this.md) - [How to Unsubscribe Prospect based on the Outcomes \(Interested, Not Interested, Meeting Booked, Auto Response, Closed, Not Now, Do not Contact\)?](https://docs.saleshandy.com/en/articles/8424532-how-to-unsubscribe-prospect-based-on-the-outcomes-interested-not-interested-meeting-booked-auto-response-closed-not-now-do-not-contact.md) - [How do I exclude Unsubscribe emails, or How can I exclude customer list emails?](https://docs.saleshandy.com/en/articles/8438270-how-do-i-exclude-unsubscribe-emails-or-how-can-i-exclude-customer-list-emails.md): How to create a suppression list \(Unsubscribe list\) to exclude individual emails or I want to add in customer exclusion lists - [How to Send an Email to Auto-responded prospects?](https://docs.saleshandy.com/en/articles/8439216-how-to-send-an-email-to-auto-responded-prospects.md): How to send an email to prospects who opted out from my sequence to send step 2 - [Custom Tracking Domain Issues \(Invalid Domain Error\)](https://docs.saleshandy.com/en/articles/9182777-custom-tracking-domain-issues-invalid-domain-error.md) - [How to Manage Safety Settings in Saleshandy?](https://docs.saleshandy.com/en/articles/13905614-how-to-manage-safety-settings-in-saleshandy.md) ## Model Context Protocol \(MCP\) - [Saleshandy MCP \(Model Context Protocol\)](https://docs.saleshandy.com/en/articles/13367892-saleshandy-mcp-model-context-protocol.md): The complete guide on how to use the Saleshandy MCP to create sequences directly through LLMs. - [How to Use the Saleshandy Plugin in Claude Code](https://docs.saleshandy.com/en/articles/15070199-how-to-use-the-saleshandy-plugin-in-claude-code.md) ## Dialer - [How to Purchase Indian Phone Numbers in Saleshandy Dialer](https://docs.saleshandy.com/en/articles/15945409-how-to-purchase-indian-phone-numbers-in-saleshandy-dialer.md): Learn how to buy a local Indian phone number inside Saleshandy — the compliance check you need to clear first, how the cart works for Indian numbers, and what happens at checkout. - [How to Complete Compliance \(KYC\) Verification for Indian Numbers](https://docs.saleshandy.com/en/articles/16032026-how-to-complete-compliance-kyc-verification-for-indian-numbers.md): Learn how to submit your business documents for Indian phone number compliance, what each verification status means, and how to manage compliance applications over time. - [Understanding UCC Complaints and Compliance Suspension for Indian Numbers](https://docs.saleshandy.com/en/articles/16032365-understanding-ucc-complaints-and-compliance-suspension-for-indian-numbers.md): Learn what happens when a UCC complaint is filed against your Indian compliance application, how to submit proof of consent, and what repeated complaints mean for your account. - [How to Purchase and Manage Phone Numbers in Saleshandy Dialer?](https://docs.saleshandy.com/en/articles/14633731-how-to-purchase-and-manage-phone-numbers-in-saleshandy-dialer.md): Learn how to purchase a local phone number directly inside Saleshandy, what information you need, and how to start making calls from day one, including the free number you get with your plan. - [How Saleshandy Dialer Credits Work — And How Much Each Call Costs](https://docs.saleshandy.com/en/articles/14634054-how-saleshandy-dialer-credits-work-and-how-much-each-call-costs.md): Understand how Saleshandy Dialer credits are deducted for calls, recording, transcription, and more, so you can plan your usage and never run out mid-month. - [How to Make Calls from Sequences and Tasks?](https://docs.saleshandy.com/en/articles/14634077-how-to-make-calls-from-sequences-and-tasks.md): Learn how to execute call tasks directly from the Task Module, Dialer, and other places in Saleshandy, without switching to an external calling tool. - [How to Manage Missed Calls and Voicemail in Saleshandy](https://docs.saleshandy.com/en/articles/14634504-how-to-manage-missed-calls-and-voicemail-in-saleshandy.md): Learn how to view missed calls, set up voicemail greetings, listen to voicemail messages, and call prospects back, all from within Saleshandy Dialer. - [How to Enable Call Recording, Transcription, and AI Summary in Saleshandy](https://docs.saleshandy.com/en/articles/14635089-how-to-enable-call-recording-transcription-and-ai-summary-in-saleshandy.md) - [How to Use Voicemail Drop in Saleshandy Dialer](https://docs.saleshandy.com/en/articles/14635204-how-to-use-voicemail-drop-in-saleshandy-dialer.md) - [How to Set Up Call Forwarding in Saleshandy](https://docs.saleshandy.com/en/articles/14635285-how-to-set-up-call-forwarding-in-saleshandy.md) - [How to Handle Incoming Calls in Saleshandy](https://docs.saleshandy.com/en/articles/14635345-how-to-handle-incoming-calls-in-saleshandy.md) - [What Is Local Presence Calling in Dialer and Why It Helps with Callbacks](https://docs.saleshandy.com/en/articles/14635396-what-is-local-presence-calling-in-dialer-and-why-it-helps-with-callbacks.md) - [How to Use Call Reports in Saleshandy](https://docs.saleshandy.com/en/articles/14635483-how-to-use-call-reports-in-saleshandy.md): Learn how to view outgoing and incoming call performance, filter by team member and date range, and export call reports in Saleshandy. - [How to Manage Call Outcomes in Saleshandy Dialer](https://docs.saleshandy.com/en/articles/14635577-how-to-manage-call-outcomes-in-saleshandy-dialer.md): Learn what call outcomes are, how to use predefined outcomes, create custom ones, and update them across your call logs in Saleshandy. - [What to Do if Outbound Calls are Labeled as Spam or Scam Likely](https://docs.saleshandy.com/en/articles/14717751-what-to-do-if-outbound-calls-are-labeled-as-spam-or-scam-likely.md) - [What, Why, and How to Manage Do Not Call Lists in Dialer](https://docs.saleshandy.com/en/articles/14818837-what-why-and-how-to-manage-do-not-call-lists-in-dialer.md)